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The Shells Resort & Spa Phu Quoc

5.0 star property
Phu Quoc beachfront resort with spa and outdoor pool

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Photo gallery for The Shells Resort & Spa Phu Quoc

Luxury Villa, Poolside | Minibar, in-room safe, individually decorated, individually furnished
Luxury Suite, Ocean View | Living area
Family Room, 2 Bedrooms, Ocean View | View from room
Lobby
Private beach, sun loungers, beach umbrellas, beach towels
Escape to The Shells Resort & Spa Phu Quoc, where beachfront bliss meets luxury. Treat yourself to a rejuvenating spa treatment or simply relax by the outdoor pool with sun loungers and umbrellas. Free in-room WiFi, car rentals on site, and helpful staff make this resort an ideal getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Non-smoking
  • Spa
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
$60 nightly
The total price is $65
Sep 6 - Sep 7
Total with taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside | Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa, Poolside

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
  • 1323 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Premium Room, Ocean View

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 807 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • 1453 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Deluxe Room with Ocean View

Lobby

Premium Deluxe Room with Ocean View

  • Sleeps 2

View all photos for Spa Inclusive Luxury Villa Garden

Minibar, in-room safe, individually decorated, individually furnished

Spa Inclusive Luxury Villa Garden

  • Sleeps 2

View all photos for Luxury Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite Ocean View

  • Sleeps 2

View all photos for Luxury Villa with Garden View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa with Garden View

  • Sleeps 2

View all photos for Family Suite with Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite with Ocean View

  • Sleeps 4

View all photos for Luxury Villa With Poolside

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa With Poolside

  • Sleeps 2

Similar properties

On the beach, white sand

Seashells Hotel and Spa Phu Quoc

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 551 reviews
$79 nightly
The price is $85
Sep 4 - Sep 5
Total with taxes and fees
Seashells Hotel and Spa Phu Quoc
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About the neighborhood

Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang

What's nearby

  • Phu Quoc Night Market - 7 min drive - 4.2 km
  • San Van Dong Duong Dong Stadium - 7 min drive - 4.6 km
  • Ong Lang Beach - 11 min drive - 6.8 km
  • Dinh Cau - 11 min drive - 4.6 km
  • Vinpearl Safari - 39 min drive - 25.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive
  • Free airport shuttle

Restaurants

  • ‪Bún Quậy Kiến Xây - ‬8 min drive
  • ‪Quán Ăn 93 - ‬6 min drive
  • ‪Quán Ăn Thiên Thanh - ‬9 min drive
  • ‪Restaurant Halal Phú Quốc - ‬5 min drive
  • ‪Bún Quậy - ‬5 min drive

About this property

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Phu Quoc Night Market. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Offering a beachfront location, FLOW Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free airport shuttle, a steam room, and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 134 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 6:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Kayaking

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 38.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc offer free cancellation for a full refund?

Yes, The Shells Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Shells Resort & Spa Phu Quoc?

Yes, there's an outdoor pool.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Shells Resort & Spa Phu Quoc?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by The Shells Resort & Spa Phu Quoc?

Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Shells Resort & Spa Phu Quoc?

No, this resort doesn't have a casino, but Corona Casino (21-min drive) is nearby.

What is there to do at The Shells Resort & Spa Phu Quoc and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shells Resort & Spa Phu Quoc also has a private beach and a steam room, as well as a garden.

Are there restaurants at or near The Shells Resort & Spa Phu Quoc?

Yes, FLOW Restaurant offers beachfront dining and garden views.

Does The Shells Resort & Spa Phu Quoc have any outdoor private spaces?

Yes, every room features a balcony or patio.

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The Shells Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
View
Bar
Location
Flights
Spa
Transportation

What guests liked

  • The private beach was very nice to swim or kayak in and was conveniently located near the pool. (9 reviews)
  • Breakfast offered many options and was good, with some guests even mentioning it was delicious. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Breakfast excellent, lunch and dinner reduced offers, maybe due to season. Poolbar closed
Conrad, 2-night trip

8/10 Good

I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly.
Martin, 15-night trip

8/10 Good

Very nice

Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe.
Lex E, 2-night trip

8/10 Good

My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only.
Sok Yee, 3-night trip

8/10 Good

The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
Ashleigh, 7-night trip

8/10 Good

It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again.
JONGHEE, 3-night trip

8/10 Good

It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies!
Danielle, 7-night trip

10/10 Excellent

This place is very peaceful and relaxing. Spacious rooms and very friendly staff.
Sonata, 4-night trip

10/10 Excellent

Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Jennifer, 4-night trip

8/10 Good

Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Johnny Chinh, 4-night trip

8/10 Good

The transportations and the friendly staffs.
bunvath, 3-night trip

10/10 Excellent

Loved our stay, minus the food.
jenny, 3-night trip

2/10 Terrible

Not a five star hotel or resort. Grounds and villas need maintenance. Room was not up to standard of cleanliness for 5 star and price. Grout was black/moldy/exposed. Poor nighttime lighting. Hard accessibility to local scene. Limited staff.
Yen-nhi Michelle, 2-night trip

6/10 Okay

The property is dated and need much renovation.
Dat, 3-night trip

10/10 Excellent

The property was well maintained even though tourism is still a bit down from covid. The views of the water and sunsets are beautiful and the pool and lounge area were clean and modern.
Matthew, 2-night trip

10/10 Excellent

The staff were incredibly friendly and polite, which certainly made the experience at The Shells more enjoyable. The food and the bar had very good and tasty options. Stayed for two nights, and didn’t feel the need to go anywhere outside the property. It definitely met our high expectations.
Truc, 2-night trip

8/10 Good

During my vacation with my wife, everything there were good. I satisfied with their kindness and convinience in many things.
YOUNGJE, 3-night trip

10/10 Excellent

Like
Sa Canh, 2-night trip

10/10 Excellent

Good
Feng Ru, 1-night trip

10/10 Excellent

Well done!!! The vila I book is very clean. The property is quiet and calm as much as I expected. All staffs are very nice. I would like to recommend this property.

8/10 Good

Services from staff

10/10 Excellent

The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet. Food could be priced a little lower.
Sravan, 3-night trip

6/10 Okay

The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
Phuong, 4-night trip

6/10 Okay

Ocean View Room had an amazing view! The room was nice. Only complaint was service. Housekeeping did not leave us with clean towels, had to always request. Called to have toilet leak fix numerous times before someone came out. Service was extremely slow and lacking. Also lacking was the selection of restaurants on site, there was only 1 restaurant and 1 lounge on the property. Activities offered were lacking as well. The hotel is not conveniently located near shops and restaurants so having to call taxi/Grab costed a lot every day. The hotel does not seem to be upkept and seem old and not very modern compared to other hotels and was told this was one of the first hotel built on the island.
Nhi, 3-night trip

8/10 Good

My friends and I love the places; however I won’t rate this one 5 stars because the bathroom is not clean. House keeping needs to learn how to remove stains and mildew.
3-night trip