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Tokyu Stay Shinjuku

3.0 star property
Hotel convenient to Shinjuku Isetan, aimed at LGBTQ+ guests

Choose dates to view prices

Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Reception hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Washer/dryer
  • Elevator
  • Mini-fridge

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Queen, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Family, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

View all photos for Superior Queen for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Queen for Single Use, Non Smoking

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe King for Single Use, Non Smoking

  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin for Single Use, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Signature Family for Single Use, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Family for Single Use, Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 1
  • 4 Large Twin Beds
  • Free WiFi

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
Shinjuku
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
9.2 out of 10, Wonderful, 783 reviews
$155 nightly
The price is $171
Jun 15 - Jun 16
Tokyu Stay Shinjuku Eastside
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About the neighborhood

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 8 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 51 min drive
  • Narita Intl. Airport (NRT) - 84 min drive
  • Shinjuku Station - 7 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 5 min walk
  • Shinsen-Shinjuku Station - 9 min walk

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪らぁ麺 くろ渦 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku offers a great location, putting you within just a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Also, Tokyo Imperial Palace and Meiji Jingu Shrine are just a 5-minute drive away. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping on request (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person
  • Housekeeping is offered for an extra charge

Renovations and closures

This property is closed from March 9 2026 to September 28 2026 (dates subject to change).

Policies

This property caters to LGBTQ+ guests.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel

Tokyu Stay Aparthotel

Tokyu Stay Shinjuku

Tokyu Stay

Tokyu Stay Shinjuku Tokyo

Tokyu Stay Shinjuku Hotel

Tokyu Stay Hotel

Tokyu Stay Shinjuku Hotel

Tokyu Stay Shinjuku Tokyo

Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku currently open?

This property is closed from March 9 2026 to September 28 2026 (dates subject to change).

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?

Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tokyu Stay Shinjuku?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tokyu Stay Shinjuku?

Sorry, there's no onsite parking at Tokyu Stay Shinjuku.

What are the check-in and check-out times at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Tokyu Stay Shinjuku and nearby?

Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).

Are there restaurants at or near Tokyu Stay Shinjuku?

Yes, there's an onsite restaurant.

What's the area around Tokyu Stay Shinjuku like?

Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable as well as being good for public transport.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with great variety and quality options available. (28 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Subway
Breakfast
Bed
Washing machine
Shopping
Amenities

Reviews

Verified

10/10 Exceptional

Great location. Enjoyed my stay
Mao, 1-night trip
Verified

10/10 Exceptional

Excellent service, good location👌
Duc thang, 3-night trip
Verified

10/10 Exceptional

So much fun at so good place
Jong Wan, 5-night trip
Verified

8/10 Very good

Clean room and very helpful staff
Terrence, 8-night trip
Verified

10/10 Exceptional

Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Hannah, 6-night trip
Verified

10/10 Exceptional

amazing room and service
Alessandra, 3-night trip
Verified

8/10 Very good

Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Lee, 9-night trip
Verified

10/10 Exceptional

Great location Quiet Friendly staff Clean
USHMA GUNVANTBHAI, 2-night trip
Verified

8/10 Very good

The reception staff were very helpful.
Meredith, 5-night trip
Verified

8/10 Very good

Great location, friendly service.
Mindy, 5-night trip
Verified

10/10 Exceptional

Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
ziad, 7-night trip
Verified

10/10 Exceptional

Staff are very helpful. Service are excellent!
Gary, 1-night trip
Verified

10/10 Exceptional

Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Jason, 1-night trip
Verified

10/10 Exceptional

Super clean and location is amazing! Staff are super helpful and amazingly kind.
Anabelle, 4-night trip
Verified

10/10 Exceptional

Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Jonathan, 4-night trip
Verified

10/10 Exceptional

Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Douglas, 4-night trip
Verified

10/10 Exceptional

In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Linda, 4-night trip
Verified

8/10 Very good

Great location and washing machine in room.
Allan, 3-night trip
Verified

10/10 Exceptional

The area the hotel is located is very nice to be at.
MIchael, 6-night trip
Verified

10/10 Exceptional

Excellent location. Friendly staff. Close to train stations.
Silvia, 12-night trip
Verified

10/10 Exceptional

Great location and staff was very accommodating.
Patrick, 4-night trip
Verified

10/10 Exceptional

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Robert, 3-night trip
Verified

10/10 Exceptional

Great staff! Wonderful room with the value, truely made our stay very comfortable.
Esha, 3-night trip
Verified

10/10 Exceptional

The location is amazing!
Kalina, 3-night trip
Verified

10/10 Exceptional

Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!
Wendy, 8-night trip