The cleanliness and condition of Room 19 was abhorrent - we walked in and there was a dirty sock on the floor, one lamp missing and the other barely hanging on the wall, a window that would not stay open, brown sweat stains on one of the pillows, torn and ripped bedding ensembles, cracks in the walls, cracked and missing tiles in the bathroom, a toaster that looked like it hadn't been cleaned in well over 5 years, the bathroom door couldn't close, and the shower was either piping hot or freezing cold (there was no in between) and lost total water pressure.
We are very easy going people and are do not care for high end fancy accommodation, but the state this room was in was decrepit and appeared as if no staff had visited the room in years.
Only reason we have not given one star was the manager was easy about giving us a new room, but the fact we needed to ask for a new room is a problem.
Keep in mind you're on top of a pub, extremely loud in the rooms and cigarette smoke constantly coming through the windows.