Located in the heart of Cologne, CityClass Hotel Alter Markt offers a warm welcome with its on-site cafe and coffee shop. Relax in the garden, unwind at the bar or enjoy a meal at Cafe-Lounge Alter Markt55. With high-speed WiFi, helpful staff and central location previous guests have left impressed.
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 39 min drive
Düsseldorf Intl. Airport (DUS) - 58 min drive
Cologne (QKL-Cologne Central Train Station) - 6 min walk
Köln Dom/Central Station (tief) - 7 min walk
Cologne Central Station - 7 min walk
Heumarkt U-Bahn - 5 min walk
Appellhofplatz Breite Strasse U-Bahn - 11 min walk
Neumarkt U-Bahn - 13 min walk
Restaurants
Eiscafé Raffaello - 2 min walk
Peters Brauhaus - 1 min walk
Papa Joe's Biersalon Klimperkasten - 1 min walk
City Class Residence Hotel - 1 min drive
Mondial 1516 - 2 min walk
About this property
CityClass Hotel Alter Markt
CityClass Hotel Alter Markt offers a fantastic location, putting you just a 5-minute walk from City Hall and Cologne Philharmonic. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Heumarkt U-Bahn is 5 minutes and Appellhofplatz Breite Strasse U-Bahn is 11 minutes.
At a glance
DONE
Hotel size
63 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 19.20 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Boat tours nearby
Hot springs nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Vegetarian dining options
Locally-owned & organized tours & activities
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping (surcharge)
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Cafe-Lounge Alter Markt55 - Onsite café. Open 24 hours.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.90 per person
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19 per pet, per night
Parking
Parking is available nearby and costs EUR 19.20 per day (1148 ft away)
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne
Frequently asked questions
Does CityClass Hotel Alter Markt offer free cancellation for a full refund?
Yes, CityClass Hotel Alter Markt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityClass Hotel Alter Markt?
Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CityClass Hotel Alter Markt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at CityClass Hotel Alter Markt?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityClass Hotel Alter Markt and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs. CityClass Hotel Alter Markt also has a garden.
Are there restaurants at or near CityClass Hotel Alter Markt?
Yes, Cafe-Lounge Alter Markt55 offers Regional cuisine.
What's the area around CityClass Hotel Alter Markt like?
CityClass Hotel Alter Markt is in Innenstadt, a short 5-minute walk from Heumarkt U-Bahn and 6 minutes' walk from Cologne Cathedral. Our travelers say the local area is very central.
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Reviews
CityClass Hotel Alter Markt Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a wide variety of hot and cold options, including gluten-free choices. (44 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Train station
Restaurant
Christmas markets
View
Cathedrals
Bed
Reviews
Verified
8/10 Very good
Apr 21, 2026
Pros - location was excellent. Breakfast and coffee were wonderful! Room was large and the decor was pretty.
Cons - the pillows weren’t the best. Also, it’s noisy from the bars below until well after 2am on a Sunday night. Of course, this isn’t the hotel’s fault, but wanted to mention it for light sleepers.
Nicole
Nicole, 2-night trip
Verified
8/10 Very good
Nov 12, 2025
Great location and buffet breakfast.
Helena
Helena, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Clean, small, great location.
Miguel
Miguel, 2-night trip
Verified
8/10 Very good
Dec 1, 2025
Clean room, nice staff, great location
Tracey
Tracey, 2-night trip
Verified
8/10 Very good
Dec 14, 2025
Comfortable room, clean and staff very helpful.
Susan
Susan, 2-night trip
Verified
8/10 Very good
Dec 14, 2025
Clean room and staff were great.
wendy Alison
wendy Alison, 3-night trip
Verified
8/10 Very good
Dec 1, 2025
clean room, staff was very nice, convenient location
Megan
Megan, 3-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Excellent location, very clean hotel, and friendly staff. Great stay overall
Jeffrey
Jeffrey, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Great place to stay especially during the Christmas Market season. Easy walking to restaurants, shopping and cathedral.
Tyna
Tyna, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2025
We loved our stay close by the old town and Christmas markets. Room was comfortable and service was excellent.
Shelley
Shelley, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Excellent overall- clean room, comfortable beds, and a large enough room for suitcases and moving around. The breakfasts were excellent- a large variety of food offered; all who worked at the hotel were very friendly and extremely helpful!! I highly recommend this hotel!
Sylvia
Sylvia, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Very comfortable and super quiet. Loved the Christmas market right outside our door.
Amy
Amy, 3-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Great location. Perfect spot to visit Köln Center
Benjamin
Benjamin, 3-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Very nice staff and clean rooms!
Kaylin
Kaylin, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Great location and nice room
Brian
Brian, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Lovely hotel, well-equipped room and comfy big bed. Provided me with a great gluten free breakfast. Fantastic location, close to the cathedral and other city sites. Short walk to the train station if you are travelling by train. Would definitely recommend.
Jill
Jill, 3-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Very friendly staff, superb location, excellent breakfasts and a very comfortable room.
Jeremy
Jeremy, 4-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Great location, area is walkable and convenient. Hotel clean and comfortable, staff very friendly and helpful. Would recommend to family and friends.
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Super friendly staff, lovely room and a great location
Graham
Graham, 1-night trip
Verified
8/10 Very good
Oct 8, 2025
Plenty bars and eateries in the square, right outside the hotel
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
The hotel was perfectly located for the Christmas Markets. Despite being a busy time of year to visit the room was peaceful and quiet. The quality of the breakfast was excellent. Good variety of food.
The staff were polite and helpful at all times. Very good experience
Cathryn
Cathryn, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Hotel staff is friendly, helpful and always attentive.
Great location if going to Christmas Markets (10 min walk), Train Station (6 minute walk), local restaurants, and shopping.
Have a grocery store right next door, a pharmacy next to that, if needed, and a convenience store all within a 1 minute walk.
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Nice hotel. Clean. Near all the tourist attraction. Nice breakfast.
MARLON
MARLON, 4-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Fabulous room and fantastic breakfast, great location.
Fritz
Fritz, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Loved staying at this hotel. Very comfortable bed with quality linens, nice buffet, quiet, helpful friendly staff, perfect location and all at a reasonable price. What more could you ask for?!!