6/10 Gott
18. maí 2025
RUDE management and LACK customer service
Overall is ok … just convenience location to where we need it for one night.
BUT, as I dropping my stuff away from second floor to my car downstairs; an older woman (assuming management) asked if I check out, i said yes. Then she said “give me the key” I replied “I’m not done yet” And it’s 9am which I still have my stay until 11am. I walked away to get my stuff upstairs she said again “give me the keys”
Then I said “I’m not done yet! Am I being kick out?!”
I walked away to finish then left.
That was rude and unnecessary!!
And I went to office to tell the front desk and an older guy same thing; “drop the key there “
I was gonna give 4 star but I’m leaving 1 star because of her and the older guy at front desk.
They’re RUDE and will it recommend this place because of their SUPER LACK customer service !!
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