10/10 Exceptional
Thanks again! Easy access, Convenient location
Erik
Erik, 1-night trip
Steen's Hotel
City-center hotel within easy reach of Miniatur Wunderland
In the heart of Hamburg City Center, Steen's Hotel offers a haven of comfort with its lush garden and relaxing terrace. Unwind in the snack bar/deli or stay connected with in-room WiFi. Previous guests have praised the hotel's overall condition, making it an excellent choice for those seeking a hassle-free stay.
Good
Popular amenities
- Parking available
- Free WiFi
Main amenities (11)
- Daily housekeeping
- Self parking
- Room service
- Terrace
- Garden
- Snack bar/deli
- Vending machine
- Free newspapers in the lobby
- Luggage storage
- Limited hour front desk
- Reception hall
Feel at home (6)
- Children stay free
- Separate sitting area
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Single Room
Highlights
Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Cable channels
- 118 sq ft
- Sleeps 1
- 1 Twin Bed
Standard Triple Room, 1 Double Bed with Sofa bed
Highlights
Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Cable channels
- 172 sq ft
- Sleeps 3
- 1 Double Bed and 1 Double Sofa Bed
Standard Quadruple Room
Good
Highlights
Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Cable channels
- 215 sq ft
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Standard Double Room
Good
Highlights
Separate sitting area
Soundproofed
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
Cable channels
- 151 sq ft
- Sleeps 2
- 1 Queen Bed
Economy Quadruple Room Shared bathroom
Highlights
Separate sitting area
Soundproofed
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
Cable channels
Desk
- Sleeps 4
- 2 Double Beds
Economy Triple Room Shared bathroom
Highlights
Separate sitting area
Soundproofed
Flat-screen TV
Fan
Blackout drapes/curtains
Hair dryer
Cable channels
Desk
- Sleeps 3
- 1 King Bed and 1 Twin Bed
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About the neighborhood
Holzdamm 43, 20099, Hamburg, Germany, 20099
About this property
Steen's Hotel
Steen's Hotel puts you just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. You'll have free perks like WiFi and wired internet. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers like the overall property condition. The property is just a short walk to public transportation: North Central U-Bahn is 6 minutes and South Central U-Bahn is 7 minutes.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Steen's Hotel Reviews
Good
7.4
Cleanliness
8.6
Location
7.4
Staff & service
6.6
Property conditions & facilities
6/10 Good
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Janet Lorraine
Janet Lorraine, 3-night trip
8/10 Very good
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Rene' Christian
Rene' Christian, 2-night trip
6/10 Good
There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.
Michael
Michael, 1-night trip
8/10 Very good
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Michael E
Michael E, 3-night trip
10/10 Exceptional
Good value and close to train station
90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
lucy
lucy, 1-night trip
4/10 Fair
Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.
Ted
Ted, 3-night trip
8/10 Very good
Comfortable and spacious room really close to the station, nearny St Georg where there are loads of lovely restaurants and cafes. 15 min walk from the Rathaus so loads to see on the doorstep. The hotel was clean but we didn't see any staff whilst we were there, so had the same issue as others with check in, but fortunately we didn't have to wait too long for an answer on the phone when we called to check in at the door. We'd have preferred to see someone at reception simply because we had a broken light bulb that never got fixed, though we did send a few emails. Overall, good value for money but do be prepared for a little momentary anxiousness on arrival when no one answers the doorbell
Katherine
Katherine, 3-night trip
6/10 Good
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell
Carpets were dirty
But very closely conveniently located to train station
Sage
Sage, 1-night trip
4/10 Fair
It is a very very old hotel. It needs badly a renovation. On the other side it was clean. Very near to the train station.
Liviu Constantin
Liviu Constantin, 1-night trip
6/10 Good
We never met any from the staff - not a single soul.
Reception area was locked during our entire stay.
way to access was to call a number to get the code to the keybox.
Michael
Michael, 1-night trip
4/10 Fair
Really dirty place. Bathroom sink was stuffed. Reception could’t speak English, what a joke.
Verified traveler
1-night trip
6/10 Good
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Talita
Talita, 2-night trip
6/10 Good
Matress was too soft.
Christoph
Christoph, 1-night trip
6/10 Good
Never more
Gerd
Gerd, 1-night trip
6/10 Good
There is no registration person on-site, you must call a number to retrieve acode to access your key. The room was up 2 flights, with no elevator. The room was spacious, but the issue was the black moldgrowi g in the bathroom. It wasin numerous places on the walls and that was certainly a concern. We stayed 1 night then departed, agai , no one at registration.
Nicole
Nicole, 1-night trip
4/10 Fair
Cheap for a reason
Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Verified traveler
5-night trip
2/10 Poor
There NO PERSONAL IN RECEPTION at anytime, in the page OF EXPEDIA say reception fron 8.00 till 22,30.
And also we didnot have cel signal in germany or internet, IT WAS TERRIBLE
SERGIO
SERGIO, 2-night trip
2/10 Poor
I was moved to another hotel, because of water leakage at the Steens Hotel. The new hotel was Hotell City inn, at Hammer deich. This hotel was missing breakfast possibilities, the room was almos at the parkin lot. missing toilett and shower at the room. Missing chair. Missing light for bedside reading. Missing TV. The room was marked "Crew changing room".
The toilett/shower down the corridor: The sink was blocked. And the hotell was placed without any communication to the centre of Hamburg.
lars
lars, 2-night trip
6/10 Good
Disappointing
It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off.
And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Verified traveler
1-night trip
10/10 Exceptional
extremely central hotel in quiet street.good value
I got a bad start by checkin at 3 pm, hoteldoor was closed and dark inside. I called a couple of numbers that were listed in the door, got answer and help with the second one. A woman came and locked me in, gave me the Key to the front door and room no 9 in fourth floor. understood hardly any english or Herman. But - From then everything was perfect to me. I will not comment the carpets though :-) Room with ok size, good bed, tv, Window to open, big fan/cooler that I did not try, clean bathroom, shower with warm water. everything functioned, and for the price I paid extremely good value. 5 minutes to Hamburg hbf in quiet street (if the neighbour across the street do not start to trim the hedge early in the morningen..) Recomnend it for guests not allergic to stained carpets
Rune
Rune, 1-night trip
2/10 Poor
Beskidt, ulækkert og ikke rengjort
Lars
Lars, 2-night trip
6/10 Good
Vi kom til hotellet men om aften da vi skulle tænde lyset var der kun to lamper og den ene lampe virkede ikke vi sagde det da vi så en i foyen og han lovede det ville blive fikset til dagen efter men desværre virkede den hellere ikke der hva jeg vil mene er virkelig dårlig stil når man gerne vil læse om aften og har betalt for et værelse desuden var der så lydt at man kunne høre alt hva danskerne i værelset snakkede om og det så ikke er fuldt i orden ville aldrig anbefale dette hotel til nogle
Manne
Manne, 2-night trip
2/10 Poor
Klamt
Sanne
Sanne, 1-night trip
8/10 Very good
Bien et économique, chambre propre, personnel sympa
Kati
Kati, 2-night trip
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