Mitsui Garden Hotel Nagoya Premier

Great hotel, really clean and comfortable. Bed was a little small for a king size and room looked a little smaller than the photo. Other than that, great stay and very convenient for Nagoya train station and subway network

Overall the hotel is very good but size is way too small than expected.

Terrible experience. There was an used baby diaper in the room we checked in. The duty manager did not apologize and insisted on coming to my room although it was late at 12:45am and I was busy with packaging my luggages. I spent more than an hour on talking to them. I asked if a late check-up let say for one hour could be attached so that I could have some more time to sleep and to pack since this incident had unexpectedly wasted my time. The manager atraifbt said “NO” even though the trouble was created by the hotel. Awful attitude and unaccepable treatment to guests. This hotel has only a good hardware but no software, poor English of the staff to understand And serve clients.

I was disappointed to find 2bags of garbage someone who stayed before left on the table.

Only issue is that under no circumstances do they let you check in before 3pm. That means everyone checks in at 3pm