Hotel Santana

Beach hotel in Flores with outdoor pool and restaurant

Choose dates to view prices

Mon, Apr 13
Tue, Apr 14
April 2026
May 2026
Relax in the sun on Hotel Santana's inviting terrace or unwind by the outdoor pool. Connect with friends and family over a meal at the restaurant, coffee at the cafe, or drinks at the bar. Guests appreciate helpful staff.
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
$96 nightly
$117 total
Apr 13 - Apr 14
Total with taxes and fees

Room options

Showing 2 of 2 rooms
Balcony view
Terrace/patio
Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

Excellent
  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
Balcony view
Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

Excellent
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

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About the neighborhood

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 2 min walk - 0.2 km
  • Las Guacamayas Biological Station - 3 min walk - 0.3 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Lake Petén Itzá - 6 min walk - 0.6 km
  • Maya Mall - 8 min walk - 0.7 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Maracuyá - ‬6 min walk
  • ‪Ristoranto Terrazzo - ‬2 min walk
  • ‪Cool Beans - ‬6 min walk
  • ‪Hotel Casa Amelia - ‬1 min walk
  • ‪El Sótano - ‬3 min walk

About this property

Hotel Santana

When visiting Flores, Hotel Santana is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Frequently asked questions

Does Hotel Santana offer free cancellation for a full refund?

Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santana?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Santana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santana?

Sorry, there's no onsite parking at Hotel Santana.

What are the check-in and check-out times at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Hotel Santana and nearby?

Hotel Santana has an outdoor pool.

Are there restaurants at or near Hotel Santana?

Yes, there's an onsite restaurant.

What's the area around Hotel Santana like?

Hotel Santana is a short 2-minute walk from Flores Dock and 4 minutes' walk from Church of Our Lady of the Remedies.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Santana Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities

What guests liked

  • Breakfast was delicious and offered a variety of choices. (6 reviews)
  • The property's restaurant and nearby dining options were excellent with good quality food and convenient locations. (5 reviews)
  • Air conditioning was perfect for hot weather and worked great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomLocationViewBedService staffIslandsWaterFoodBalcony
Verified

10/10 Exceptional

Clean room, great staff and wonderful views.
Ruth Vanesa, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Clean and food delicious
Melissa, 2-night trip
Verified

10/10 Exceptional

Perfect place to stay while we explore Tikal.
Christine, 2-night trip
Verified

10/10 Exceptional

The hotel is in a perfect spot very convenient.
Edgar, 1-night trip
Verified

10/10 Exceptional

I like the breakfast and that it is close to the lake.
Maria, 2-night trip
Verified

10/10 Exceptional

Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Glendy, 1-night trip
Verified

10/10 Exceptional

We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Tracie, 2-night trip
Verified

10/10 Exceptional

Noce place to stay in Flores
Robert, 5-night trip
Verified

10/10 Exceptional

loved it!
Sherlyn, 1-night trip
Verified

10/10 Exceptional

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Carll, 1-night trip
Verified

10/10 Exceptional

Great Bar
William, 2-night trip
Verified

8/10 Very good

Nice dining area on lakeside patio. Breakfast included in price of hotel.
Evelyn, 3-night trip
Verified

10/10 Exceptional

It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Kathy, 1-night trip
Verified

6/10 Good

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Maria, 2-night trip
Verified

8/10 Very good

Very central
Karen, 1-night trip
Verified

8/10 Very good

Good location within the island of Flores
Antonio, 2-night trip
Verified

10/10 Exceptional

We loved this hotel. It makes you feel like home!
Andrea, 3-night trip
Verified

10/10 Exceptional

Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Josh, 1-night trip
Verified

10/10 Exceptional

Good place. Great views and staff
Dery, 1-night trip
Verified

10/10 Exceptional

The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Yutselys, 4-night trip
Verified

10/10 Exceptional

Nice hotel, nice location and view from room. Room OK, services OK.
SERGIO, 1-night trip
Verified

10/10 Exceptional

Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Ricarte, 2-night trip
Verified

8/10 Very good

Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Eduardo, 3-night trip
Verified

10/10 Exceptional

Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Darren, 2-night trip
Verified

10/10 Exceptional

I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr, 2-night trip