Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Salgado Filho Intl. Airport (POA) - 103 min drive
Restaurants
Le Spot - 3 min walk
El Fuego - 2 min walk
Tea Shop - 3 min walk
Heilige Brew Pub Gramado - 2 min walk
Tarantino Ristorante - 2 min walk
About this property
Serrazul Hotel
Serrazul Hotel features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
152 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (BRL 44 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Supervised childcare (surcharge)
What to do
Pool table
Working away
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An indoor pool
Arcade/game room
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Minibar
Bathrobes
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 44 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado
Frequently asked questions
Does Serrazul Hotel offer free cancellation for a full refund?
Yes, Serrazul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrazul Hotel?
Yes, there's an indoor pool.
Are pets allowed at Serrazul Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Serrazul Hotel?
Yes. Valet parking costs BRL 44 per day.
What are the check-in and check-out times at Serrazul Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Serrazul Hotel and nearby?
Serrazul Hotel has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Serrazul Hotel?
Yes, there's an onsite restaurant.
What's the area around Serrazul Hotel like?
Serrazul Hotel is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Serrazul Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Eco-friendliness
9.0
Property conditions & facilities
Reviews
10/10 Exceptional
Sep 29, 2025
Foi incrivel recepção com chocolate quebte, acomodações maravilhosas.
Vilson
Vilson, 1-night trip
10/10 Exceptional
Aug 24, 2025
Perfeito e aconchegante, além do café incrível
Como sempre tudo perfeito, 4º vez que fico no hotel, aconchegante e bem localizado, café da manhã incrível
Kennya k s
Kennya k s, 2-night trip
10/10 Exceptional
Sep 26, 2025
Pertinho de tudo...equipe de funcionarios muito solicitos...hotel tradicional...dica apenas: deveria ter informação de que as segundas feiras o restaurante do hotel não abre.
Vanuza
Vanuza, 4-night trip
10/10 Exceptional
Aug 19, 2025
Hotel muito agradavel.
Excelente apartamento e café da manhã.
WELLINGTON
WELLINGTON, 4-night trip
10/10 Exceptional
Aug 31, 2025
AMO O SERRAZUL
O HOTEL É EXCELENTE, CONFORTO, ATENDIMENTO, LOCALIZAÇÃO PERFEITA, APENAS NO DETALHE DA LIMPEZA DOS QUARTOS FICA A DESEJAR
marie
marie, 1-night trip
10/10 Exceptional
Aug 27, 2025
Quarto amplo, cama excelente
Sheila C S C
Sheila C S C, 1-night trip
10/10 Exceptional
Aug 30, 2025
Estádia incrível!
Hotel muito bem localizado, atendimento de primeira, quarto grande, limpo e todo reformado!
Café da manhã fantástico, piscina perfeita e na noite ainda uma lareira quente e um piano clássico que fecha com chave de ouro o dia.
João Marcos
João Marcos, 2-night trip
10/10 Exceptional
Aug 20, 2025
Ótima localização ( praticamente do lado da rua cobe
Marcela
Marcela, 1-night trip
10/10 Exceptional
May 27, 2025
Hospedagem incrível, tudo ótimo
Renan
Renan, 3-night trip
10/10 Exceptional
Jun 23, 2025
EXCELENTE OPÇÃO EM GRAMADO
Hotel excelente e com localização impecável. O quarto e o café da manhã são simplesmente fantásticos.
ANDREA
ANDREA, 1-night trip
10/10 Exceptional
Aug 18, 2025
excelente / atendimento nota 1000 e o bar uma delicia de ficar
Verified traveler
4-night trip
10/10 Exceptional
Aug 26, 2025
Otimo dias no Hotel Serrazul
Foi um estadia maravilhosa. O Hotel é um charme, excelente localização. Atendimento muito gentil por parte dos funcionários. Adoramos!!
Marilise
Marilise, 2-night trip
10/10 Exceptional
Jun 15, 2025
Hotel bem.localizado, café da manhã muito bom. O hotel possui uma estrutura muito boa.
Renato
Renato, 4-night trip
10/10 Exceptional
Aug 4, 2025
Experiência perfeita.
Hotel incrível, localização perfeita, limpeza impecável, a suíte é excelente, cama maravilhosa, chuveiro super bom, roupas de cama e toalhas cheirosas, café da manhã perfeito. Nota 10 p hotel.
Gisele
Gisele, 3-night trip
10/10 Exceptional
Aug 26, 2025
Lua de mel no melhor lugar de GRAMADO
Viagem maravilhosa hotel nota 1000 equipe educada prestativa e atenciosa o tempo todo.
Parabéns........voltaremos e iremos indicar também com certeza
Reginaldo
Reginaldo, 8-night trip
10/10 Exceptional
Aug 24, 2025
Hotel Serra Azul Gramado
Lugar incrível! Excelente atendimento, infraestrutura maravilhosa. Café da manhã extraordinário inclusive servem espumante. Bar do hotel também muito bom. Excelente localização, a passos da rua coberta. Quartos espaçosos e com excelentes acústica.
Rosicle
Rosicle, 1-night trip
10/10 Exceptional
Sep 23, 2025
Café da manhã excelente. Academia antiga. Quarto que fiquei para uma pessoa era bem antigo. Infraestrutura do resto do hotel muito boa.
CECILIA
CECILIA, 3-night trip
10/10 Exceptional
Aug 18, 2025
Final de semana excelente.
Nossa experiência foi incrível. O atendimento excelente. Voltaremos com certeza.
Aline G
Aline G, 1-night trip
10/10 Exceptional
Jun 12, 2025
Muito boa nossa estadia neste hotel. Funcionários atenciosos, café da manhã delicioso.
Ana
Ana, 4-night trip
10/10 Exceptional
Aug 16, 2025
Maravilhoso
A melhor localização, ao lado da rua Coberta e igreja Sao Pedro. Quarto grande, cama confortável, todos os ambientes limpos, café da manhã excelente e ótimo atendimento. Sempre me hopedo e a experiência é nota 10
Margaret
Margaret, 3-night trip
10/10 Exceptional
Jun 16, 2025
Hotel muito bom em todos os itens, localização, limpeza, atendimento, cafe da manhã. Ja fiquei outras vezes hospedada e pretende voltar
Cintia
Cintia, 5-night trip
10/10 Exceptional
Aug 10, 2025
Localização... no centro de Gramado. Estrutura do hotel ótima. Nosso quarto mobilia antiga, mas muito bom. Cafe da manhã, ótimo. Retornaremos com certeza.
Sergio Costa Coelho
Sergio Costa Coelho, 1-night trip
10/10 Exceptional
Jun 12, 2025
ja fiquei varias vezes no Serrazul e sempre me surpreende...o estilo colonial, conforto, cafe da manha e localizacao sao perfeitos...alem do atendimento que eh maravilhoso.
paolo
paolo, 4-night trip
10/10 Exceptional
Jun 11, 2025
Um dos melhores hotéis que já fiquei. Super confortável, ótimo café da manhã e ótima localização. Todos os ambientes muito arrumados e limpos.
Felipe
Felipe, 4-night trip
10/10 Exceptional
Jun 21, 2025
ELOGIO
Foi muito boa . Quarto bom , café da manhã excelente