6/10 Gott
31. desember 2024
Very disappointed
To begin with, the room I was assigned was for handicapped people. Also the person who was on the top floor above my room made a lot of noise at night and the footsteps could be heard.l and we could not sleep at night. Finally, the day we arrived at the airport from a long trip, I called the hotel several times from the airport to send the shuttle, and it never went to pick us up. My husband and I had to grab an Uber to take us to the hotel.
Breakfast, they serve the same food almost every day and they do NOT offer anything sweet ( pastries, etc).
The only person who was nice to help us and changed us to another room was Gracie ( Graciela). She went above and beyond to make the end of our stay confortable.
vianka
vianka, 5 nætur/nátta ferð
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