4/10
I reserved a room with handicap acc bathroon w/ walk in shower with a seat 6 months earlier. When we arrived they told us our room was a standard room with a tub on the fifth floor . When I complained that was not what I paid for I was told that due to the fact I reserved the room thru Hotels.com I didnt have a choice. Then they sudenly found a room like I had reserved on the first floor. The floor in the bathroom was filthy and sticky. The hotel is under renovation on the main floor so breakfast was a take out joke. The hotel clearly should of been closed untill remodeling was done!!! Never again at any Hampton Inn will we stay!!!!
steven
3 nætur/nátta ferð