Park Lane Hotel

Nice hotel in the park view rooms, we had first a city view room and the smell of humidity was so terrible that we had to ask for an upgrade, and that was a nice room, great location

Really not a satisfying experience. Beyond the excellent location (one of the reasons for picking the hotel), there is not much to value in this stay: for such a hotel level there is no mini-bar in the room, the bathroom is outdated with a tired bath tub, no black-out curtains and poor noise isolation. We were at floor 39 and could still hear the strong noise of cars and works in the streets. Bars and restaurants are not of great interest. The size of the room was correct. Disappointing.

Stay was great! Everything was clean and neat and the bed was very comfortable. I was blown away when i walked in by the appearance of the lobby and the professionalism of the staff!

Great location!! Hotel staff was pleasant and maid service was excellent. The rooms were dated. Carpet old and stained, but definitely clean. Beds were very comfortable. I was not happy about the $40 per day, per room, “facility fee”, which was not disclosed at the time of booking and was an extra fee added to the already expensive rate.

The staff was excellent - helpful, responsive and caring. The room lacked amenities- had to request water glasses, laundry bags, light and a TV remote that works ! Although we appreciated the $10 credit the breakfast was not appealing and $10 for 1 cup of coffee and $10 for a miniature bagel is appalling!