2/10
The security man was rude towards guests. The lady at the front desk yelled at me during check in and was very rude. I was just trying to point out that I forgot to sign the check in sheet. I have never experienced such rude staff at any other hotel. Normally staff are warm and greeting. We felt not welcome and will not come back after this. Also they close the roof terrace for at private event, when many guests only chose this hotel because of the roof terrace.
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