Le Méridien Boston Cambridge

Title of Review: Poor quality hotel - too many frustrations to be business appropriate Review: We made a reservation for 3 nights based on the reputation of Le Meriden expecting: 1) Reasonable level of service: Based on the brand and description we thought the hotel was a high mid/premium business hotel. The room for 2 lacked adequate soap, shampoo, conditioner for a 3 night stay. There was not even a pen or paper. 2) Lack of integrity: We made the reservation through Hotels.com. When I filtered for Parking Included Le Meridien was one of the hotels listed as having Parking Included. We only made the reservation based on the understanding Le Meridien Boston Cambridge represented that Parking was included or else we would not have done so. When we arrived there apparently no parking and the employee told us we could park in a nearby garage at our own expense and it was nearly $50/day. This is not Parking Included. We incurred high parking expense and received two $30 tickets as a result of this misrepresentation . The boxes for Parking Included was checked. We do not see how Parking Included is in any way an accurate description of what Le Meridien offered.

Nicest hotel and convenient for walkable to many places.

I always love this place. The best location and very convenient.

Front desk staff were professional, helpful, attentive and friendly. The common areas and rooms were clean. No ambient noise from occupied adjoining rooms. Hotel centrally located to MIT. Harvard Square was 15 minute walk. Wish the website noted that the fitness center is closed and no valet parking. Parking lot is adjacent to hotel so we dropped off baggage in lobby, then parked car.

Excellent. Thank you for a quick get away.

Le Meridien staff were very accommodating and polite. The only complaint was the inability to get a cup of coffee before 6:30 am. Would stay here again as a first choice.

Great hotel, friendly staff, room very well cleaned going above and beyond. Parking garage a few feet away from entrance also valet service is great.

We stay there every time we visit our daughter in Boston. Excellent location, clean, well staffed. We will definitely stay there again

The hotel took the necessary precautions to adapt to the current environment. From self-cleaning buttons to limited interactions (no food service, limited room cleanings), the hotel felt "covid safe". However, if you're expecting a pre-covid experience, then you will be disappointed. We only stayed 2 nights, so the limited cleaning was perfectly fine. And I felt that if we wanted more interaction, it was there if we asked. This is a great hotel, pre-covid or post-covid. But the experience will be different, so set your expectations accordingly.

very pleasant and flexible staff, especially as we had to shorten our staff