The front desk staff older women was SO RUDE, after getting up at 3 am, two flights, 2 car rides, one wants a nice staff member. Randy was very nice tho.Housekeeping and servers very nice for the most part, Iris and Sharon in particular, some of the younger male waiters were not friendly. Tho guests are not suppose to save pool chairs with towels, they allowed that. The bar pool is too far from the bathroom, we saw 60 people in it for hours and NO ONE used bathroom, need I say more? Beach was amazing and beautilful but again you need to arrive early, by 8 am to get the front row, staff arrives around that time to help with chairs and umbrellas. We are big tippers so we tipped all week, we were amazed at how many did not tip. If you can afford 8K to go there you can afford $1 for a tip for bartender and a few bucks at breakfast lunch and dinner. Food was good quality but repeated so much, how much can one eat Ox tail? I mean for me none but..... the salmon was great but not repeated, go figure. Rooms were clean and we had a great view, housekeeping was kind, they did what they could but the rooms need paint and caulking and such. Only two public rest rooms and both small, have to walk a 1/4 mile to get to them. Only 2 bars one open all night, the other 10-6. Not the relaxing time one would hope for, no kids but some on the beach, lots of vendors selling stuff which was a - for me. Jerk chicken flavorful but on bones, so that counted me out. Overall a 6.