2/10 Slæmt
4. október 2025
Our first king room was missing Kleenex, hand soap, paper cups to go with the coffee maker and we had to literally body slam the door to get it to open and close. There were large patch spots above the window where a curtain rod had perhaps previously existed. The window didn't open and the air conditioner was horribly noisy. I attempted to report the issues to the manager the next morning (we were staying 2 nights) and he was impossible to reach. There was no one at the front desk and the instructions were to pick up a nearby phone and call. I did that and it rang and rang, only to be sent to a voice mail box that was full. I tried twice over the span of 15 minutes; same result. I tried again 90 minutes later and finally got to speak with someone. He said he couldn't fix the door, only put some WD 40 on it (the hinge on the door was BENT, so that was a ridiculous fix), but did offer us another room. It was a hassle, but we moved to a different and upgraded room. This was a two bedroom jacuzzi suite. It was nice and the usual ammenities were provided. However, the towel bar in the bathroom appeared to have been pulled off the wall (part of it still attached) and was missing. Again, the air conditioning was ridiculously noisy. The breakfast was OK and we were looking to recycle some items and were told to just put it all in the trash. There were recycle cans in the hotel rooms, so why couldn't the the breakfast area couldn't do the same. Wouldn't stay again.
Laura
Laura, 2 nætur/nátta fjölskylduferð
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