Hotel Avenue

The bathroom smelled like a sewer, no amount of flushing helped. Very cramped even for Amsterdam standards. It was interesting to find some of the clothing items (pantyhose) of the previous occupant in the cupboard, as well as some very old water bottles under the bed. Breakfast was delightful, a little disorganized though.

Basic but in a good location 5 minutes walk from central train station

There was confusion over the check in process when the previous guests didn't check out on time. I understand that happening, but the staff could have handled the situation better and communicated with us more clearly. Some staff was polite and friendly, while one was particularly rude. In addition, we have been trying to get in contact with them over a lost item and they have not responded.

My biggest fear was realizing at this hotel - BEDBUGS. The best they would do was 1 night refund for a 4 day stay. That barely covered the cost of a new suitcase Do not stay here.

Great location, good breakfast but try to ring extra payments out of you! There is an expression machine in your room and they supply coffee and bottled water upon arrival but if you want coffee and water the second day or each day of your stay you must buy the pods and bottles. This renders the coffee maker useless. As a coffee drinker as a wake up remedy I probably will not stay in the hotel again.