Hawthorn Suites by Wyndham Lake Buena Vista, a staySky Hotel

wonderful

The hotel is dated. Carpet should be replace. The room had and old musk smell when you walk in.

Went above what I’m use too and will be staying again

We made only one single request- not to be too close to elevator. Where were we placed ? Directly next to the elevator. So every day starting at 4 am we were awoken by the elevator banging directly behind our bed. We asked for another room and were told there was nothing else available. Last three nights we were kept awake by the loud whistling of the fire stop system. We requested for management to contact us several times, and the only option offered was for us to change rooms on the very last night. Further, the maid didn't vaccum the first day but she did take the time to go through my makeup bags. Very disappointed in the lack of care for our stay. We had a dirty room the whole time because we didn't feel comfortable with the maids returning. On day two she was waiting outside our door for us to leave. I declined. I also left a message for the GM days ago and have never heard back. Needless to say a week of lack of sleep took a major toll on the trip. Breakfast is your typical continental style fare, but the attendants scold you for taking a cup of coffee out of the eating area ! Lastly, the hotel advertises shuttle service to Disney parks, but when we got the schedule it said the shuttle only goes to Epcot, then you have to transfer to other parks. We ended up driving, which wasn't terrible but an added expense to the trip.

Lobby looked good, elevator smelled weird.. suite looked outdated. Sheets weren’t too clean, and bathroom had mold on the walls. Breakfast the next day sucked, food was cold and they don’t have much to choose. Couldn’t even make your own waffles! No toppings for those either. I’ve stayed at a lot better for way less in the Orlando area, and closer to the parks. I will definitely never stay here again.