Vienna Marriott Hotel

I have stayed in this hotel several times and always find it to be a very convenient location, close to the inner city but also close to the Ring Road and a short taxi ride from the main station. The rooms are clean and classic Marriott – everything is where you expect and you have everything you need. Nice modern decor. Bed was really comfortable. The public spaces are also good with a huge central lounge area under an atrium which allows plenty of tables for meeting, talking, relaxing with a drink and having light snack food. I found all the staff on the reception desk very helpful and knowledgeable and they assisted with everything that I needed. The breakfast buffet is also pretty good, although confusing as to where the three levels of price begin and end. In my opinion they should simplify to just two levels: full buffet or continental if you don’t have anything cooked. I’m sure I’ll be back here on my next trip to Vienna and I do recommend you do the same.

The property is in a good location opposite a big park and my room faced the ballet building. The front desk and house keeping staff were very obliging and helpful. However, the property is without charm and not worthy of the Marriott name. Check in took 2 hours (no rooms available with bathtubs), the lobby had old frayed and stained chairs, my room had stained old carpets, old handouts and old discolored towels. There was only instant (not brewed) coffee and an old kettle in my room - a real shame for Vienna, a city that prides itself on good coffee. The next two hotels where I stayed in Austria, with less star-ratings, had Nespresso machines. The general ambiance was that of an airport business hotel and not a 5* property. Will not be back nor recommend this hotel.

The room was clean at a late hour, just after 16:00 and er need to wait until it is ready.

Excellent location. Hop on/off bus stops in front of the hotel. Super safe area. Walked back from the Opera House with two kids. The concierge booked everything we wanted to see/do in this beautiful city.