Archibald City

Incredible staff. Great room, tasty breakfast. Area ok

Everything was very good!

The hotel is in a good localization, breakfast was 8 in 10, the room with a view was the best about this stay! If you know how it “works” the customer service in Uk don’t expect that in Prague,especially in this hotel!

It is an amazing hotel in a great location, in the city center. The room was really nice. Very good experience.

We went for our first wedding anniversary. Firstly we were given a twin room and were told there was nothing else available until the following morning. Considering it was a non smoking hotel, the room absolutely stank of cigarettes and there were cigarette butts right outside the window of the room. The temperature in the room would not go down and the temperature gage was broken. It was like a sauna in the room. As a result my husband suffered an asthma attack. We went to reception and they said they couldn’t do anything or change our room. When hotels.com contacted the hotel they miraculously had a king size room available. I was completely put off by my experience with the hotel by this point and as a result checked out of the hotel at midnight as I refused to stay there a second longer. The hotel refused to give a refund on the room despite being an unsatisfied customer and the inconvenience I was caused by having to check out and hotels.com refunded me my money in the end. I had to check out at midnight and find another hotel to stay at. We stayed at the K+k fenix hotel. They were wonderful and helpful and upgraded my room and gave us free breakfast.