2/10 Slæmt
19. maí 2025
BEWARE VALET, AVOID IF YOU HAVE A NICE CAR
Our experience at Element was terrible. The third party company that they use for valet (PMC) is the worst valet we have ever dealt with. Not only was their service terrible and slow, they managed to extensively damage our vehicle. After speaking with April, the supervisor, she submitted a claim but this company is already trying to wipe their hands clean and not claim responsibility. I do not understand how Element trusts this third party company with all of their customers vehicles. This is basically the only option for parking because Element does not have its own parking. We made Element aware of the situation but they will not be offering any sort of compensation and will most likely push the blame on PMC, the company they CHOSE for valet. What a nightmare. Beware when staying here and trusting PMC with your vehicle. We only stayed here ONE night and they managed to damage our car. We will be pursuing a claim with PMC/Element and exercise all legal rights and options to have this reconciled.


Tyler
Tyler, 1 nætur/nátta ferð
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