6/10 Gott
5. nóvember 2015
Great staff, good location but maintenance needed
This is a tricky one to rate. The hotel is in a convenient location for anyone arriving via train, and within walking distance to many attractions as well as plenty of restaurants, bars and shops. The staff were extremely nice - everyone, from the people on the desk to the cleaners, they were all friendly and eager to help. The old lift up to the hotel is charming.
Now, from reading other reviews and looking around the hotel I'm fairly sure I was in the worst room, a single bedroom by the staircase up to the breakfast room, with access to a toilet off the corridor. The room has a shower cubicle right in the middle of it, with the obvious result that the not very well arranged linoleum on the floor has warped, leaving water damage on the floor and a lingering smell of damp which never left the room despite sleeping by an open window and keeping it open whenever I was there. There were some not so lovely insects that appeared from under the floor material. The room was in bad need of maintenance and the shower arrangement was just bizarre.
The wireless internet also doesn't work in that particular room and I had to go into the snack room on the same floor to get some work done. The snack room is nice and there's a selection of fruit, drinks and snacks available at all times.
I wouldn't tell people not to stay there, but neither would I recommend it. The hotel needs maintenance which would no doubt quickly bring it up to a much higher standard to match the lovely staff.
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