We had mixed feelings about this place. Great central location, but with lousy views of a dirty back ally. Clean, but with thin bath towels. Lots of cute, hip, touches. Quiet (despite construction nearby) with the windows closed. However, no A/C and no screens on the windows, so you have a choice between roasting or flies (and construction noise) in the Summer. I was told by their customer service when I booked that laundry was in-suite. It wasn't. There was one small (and slow) condo size washer-dryer for the whole building, and you have to sign up for a time slot to use it. There is a free luggage drop, but it is just a room that any guest can access, not individual locked spaces. The entry system works well but requires continuous use of your cell phone, so you can't ever leave it in the room, and you have to make sure it doesn't run out of charge.