4/10 Sæmilegt
11. maí 2025
Unacceptable
There’s construction going on apparently, I walk in lobby to check in and there’s so much going on, workers talking loud and tools and no direction since the lobby is tore apart. I see the desk and walked over to it and stepped in thin set that they were using to place tiles RIGHT IN FRONT of the desk with no signage or workers anywhere near the area to warn about it. The lady DID NOT even say a word about any of it, not sorry about the mess and stepping in their materials, I just stood at the end of the desk after I tried to clean my shoe off and had to pass her my card. Still no acknowledgment of what was happening around us, just told us when breakfast is. We had to walk thru all the workers who didn’t even step aside or anything, then pass where breakfast will be the next morning, and every table was covered in thick dust from the construction since they aren’t doing anything to keep unused areas from getting filthy. Ptac cover in room hanging off, blue tape by vent in bathroom probably from punch list that didn’t get done since screw is hanging out of it. There was a spider dead laying in bathroom like it didn’t get cleaned or freshened before we got here. Brown lint or fuzz on the sheets. I could get past the little things in room, but not the customer service or lack there of
Staðfestur gestur
1 nætur/nátta ferð
Sannreynd umsögn gests af Hotels.com
