As with many 5 star properties, the staff was professional and helpful, but while some seemed genuinely nice, some did not know how to smile and were not terribly friendly, and I could not for the life of me understand why they needed to take down the large heavy duty umbrellas outside while we were having lunch on the patio and in need of shade, they might have waited a few minutes. The property was well kept with the exception of the tennis court, which was in terrible condition, and the primary multi-purpose fitness machine was out of order in the otherwise nice gym.
The room was high end, comfortable and clean and well attended but we could not figure out why it was always hot unless we opened the patio door, apparently the AC was turned off in October, which should have been ok as it was always cooler outside than inside, but it remained a mystery to us why the room was warm, so we had to keep the patio door open all night. The area is beautiful if nature is your thing and Limone sul Garda is a charming little town but we preferred dining in the nearby town Riva del Garda, which is larger and seemingly more authentic and less touristy with many restaurants to choose from.
