I gave this 1 star because of its location. If you are planning on using this to visit Lake Como, you are making a MISTAKE!!! If you are using it as a hotel to spend the night on way elsewhere, then it's 5 stars. I read somewhere that it was 30 mins to Como. I didn't know that Como is different than Lake Como, which is where I planned on visiting for 2 days. It's 90 MINS from Lake Como, and the roads are tough. You travel approx 30 mins in confined, dark tunnels that traverse under mountains. Once you get through that it's an hour of local roads with over 25 roundabouts that aren't easy to navigate through. Combine this with Italian drivers who drive up to your bumper and motorcycles passing you on the left and bicycles on the right, it was white knuckle driving. It was HORRIBLE. The hotel itself is great. It's new, neat, the staff is great and the food is good. The only issue I had was that they blasted techno music in the dining room area for breakfast lunch and dinner. I'm not a fan of techno, but it was especially annoying in the morning. There is only one other restaurant in the area and it's difficult to get a taxi. The views are wonderful. When we were walking up the street to find another place because the other one booked a party, I asked a worker if there was any other places besides our hotel, he laughed and said, "No, this place is a hole.' He meant there was nothing around anywhere; he was right. The hotel is wonderful but don't use it to frequent Lake Como.