The rudest front desk staff member I have ever encountered at a hotel!
We booked a two-night stay for two people. When I asked for two room keys, the front desk staff member refused and provided only one key.
On the second night, we requested fresh towels, but he refused to provide them and rudely questioned why we needed to shower every day. This was extremely unprofessional, disrespectful, and completely unacceptable for someone working in the hospitality industry.
Guests deserve basic courtesy, respect, and proper service. Unfortunately, our experience at this hotel was very disappointing.
I will never stay at this hotel again, and I would not recommend it to anyone who expects respectful treatment and decent customer service.