Experience the vibrant energy of Berlin at Smart Stay Hotel Berlin City - Hostel, where modern amenities meet urban charm. Sip coffee, unwind with a newspaper, and enjoy bike rentals nearby; previous guests rave about the multilingual staff.
At Smart Stay Hotel Berlin City - Hostel, you'll be just a 5-minute drive from Kurfürstendamm and Messe Berlin. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Brandenburg Gate and Zoo Berlin are within a short drive. Public transportation is just a short walk: Bismarckstrasse U-Bahn is 3 minutes and Richard Wagner Place U-Bahn is 4 minutes.
At a glance
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Hotel size
50 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2013
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Freshen up
Private bathroom
Shower only
Hair dryer
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
Parking
Self parking costs EUR 10 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Smart Stay Berlin City
Smart Stay City
Smart Stay Hotel
Smart Stay Hotel Berlin City
Smart Stay Hotel City
Smart Stay Hotel Berlin City Hostel
Smart Stay Hotel Hostel
Smart Stay Berlin City Hostel
Smart Stay Hotel Berlin City - Hostel Hotel
Smart Stay Hotel Berlin City - Hostel Berlin
Smart Stay Hotel Berlin City - Hostel Hotel Berlin
Frequently asked questions
Are pets allowed at Smart Stay Hotel Berlin City - Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at Smart Stay Hotel Berlin City - Hostel?
Yes. Self parking costs EUR 10 per day.
What are the check-in and check-out times at Smart Stay Hotel Berlin City - Hostel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Smart Stay Hotel Berlin City - Hostel?
No, this hotel doesn't have a casino, but Spielbank Berlin (10-min drive) is nearby.
What is there to do at Smart Stay Hotel Berlin City - Hostel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Smart Stay Hotel Berlin City - Hostel?
Yes, there's an onsite restaurant.
What's the area around Smart Stay Hotel Berlin City - Hostel like?
Smart Stay Hotel Berlin City - Hostel is in Charlottenburg, a short 3-minute walk from Bismarckstrasse U-Bahn and 19 minutes' walk from Kurfürstendamm.
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Reviews
Smart Stay Hotel Berlin City - Hostel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.0
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 8, 2020
Das Nötigste ist da
Das Hostel hat eine richtig gute Lage. Vorallem wenn man als Frau alleine reist, ist es zu empfehlen. Von der Sauberkeit hat’s gepasst und es gab eben ein Bett und ein Bad. Allerdings was ist bemängeln müsste ist das es keinen Safe gibt und auch nicht wirklich etwas wo man seine Sachen ablegen kann. Also das wichtigste ist da und ich finde preis- Leistung ist voll in Ordnung.
Diana
Diana, 3-night trip
Verified
8/10 Very good
Jul 4, 2020
Man sollte nicht Frühstück anbieten wenn nur in sehr begrenzten Umfang gibt, aber Lage super Service super und Sauberkeit Super
John
John, 2-night trip
Verified
6/10 Good
Mar 6, 2020
Uringeruch im Badezimmer ????????????????????????????????????????????????????????????????????????????????????????????????
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 24, 2020
중앙역과는 거리가 있어서 지하철 한번 갈아타고 도착. 3-4분 거리에 지하철역이 있어 편하고 마트와 음식점도 있음. 하지만 일요일엔 마트 문을 닫아 불편했음. 걸어서 3분 거리에 도이체 오퍼가 있음. 슈타츠발레단 공연보고 좋았음. 호텔 방은 4인실 묵었는데 나쁘진 않으나 4명쓰기엔 좁음. 로비는 크나 따뜻한 물이나 토스트기 등 편의제공이 전혀 안 됨. 넓은 로비는 전기충전 하면서 기다리기 좋음. 참 무료로 인터넷 사용할 수 있는 공간 있음. 6대 정도. 빠르진 않지만 쓸만함
SOHYE
SOHYE, 3-night trip
Verified
10/10 Exceptional
Feb 18, 2020
great stay
great people in the staff. lovely common area. great location. clean rooms
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 12, 2020
nice place
great staff
Verified traveler
3-night trip
Verified
6/10 Good
Jan 5, 2020
It is in the good location for public transport such as Metro and shops. However, It operats as half hotel anc half hostel. There is no lockers in the ho bedrooms for thr hostel guests. No facilities and no easily accessing drinking water, hot water or fridge for hostel guests.
Some staff are friendly but lack of trainings to provide sufficient information to English speaker guests. Some of members of staff are very new to Berlin or they are not familiar about Berlin city.
The taxi company and driver are rude, aggressive and disrespectful towards English female service users.
The
The, 13-night trip
Verified
2/10 Poor
Jan 2, 2020
Stinkt,unfreundlich ,betten dreckig
Auf der Etage und Zimmer hat es sehr übel gerochen.
Auch das Bettzeug roch sehr extrem.
Föhn defekt .
Handtuch kostet 1€
Bei der Buchung wusste man jetzt nicht ob Frühstück dabei ist oder nicht, daher musste ich mich telefonisch informieren und bekam zu hören das alles inklusive wäre bei dem Preis.
Gestern beim Frühstück erzählte mir die Rezeptionistin etwas anderes.
Ich zeigte meine Anrufsliste um zu beweisen das ich extra angerufen habe und mein Telefonat über 1 Minute dauerte. Nach lafem hin und her machte sie ein Bild des Anrufes und wollte es dann klären.
Ich sagte das ich es nicht bezahle .
Es hieß es wäre im preis und fertig .
Davon abgesehen war das " Buffet " sehr überschaubar.
Brötchen, Toast, Wurst vom Aldi, Cornflakes ...
Dafür 5€ pro P. Ist schon ziemlich _" Teuer "_
Personal war nicht gerade nett... Sehr unfreundlich auch gegenüber anderen Gästen.
Ramona
Ramona, 1-night trip
Verified
8/10 Very good
Nov 26, 2019
I got a room at the end of the floor which was quite big. Every bed had a little light on the wall beside it, but one of the bunk bed was in front of a window/ kind of in the middle of the room, so it didn’t have light...first come first choose.
The bed was big enough and soft, you didn’t have to put on the sheets yourself like some other hostels.
If you need towel, you need to rent it.
The location is good, the metro is near, the bus stop for #109 which will take you straight to TXL is around the corner. Have a few places around that open until late at night, so you don’t have to worry about dinner.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 18, 2019
Endroit propre, personnel à l'écoute, sa situation géographique
Clean and nice hotel/hostel. Good service and friendly staff.
Verified traveler
2-night trip
Verified
6/10 Good
Oct 24, 2019
Sijainti/hinta hyvä. Siisti, mutta vanhanaikainen. Henkilökunta hyvin eksynyttä ja ei niin asiakaspalveluhenkistä. Toimiva ratkaisu mikäli matkan päätarkoitus ei ole olla rentoutumassa hotellissa.
Verified traveler
3-night trip
Verified
8/10 Very good
Oct 12, 2019
Agradable alojamiento con buena ubicación para desplazarse a los centros turísticos
Katiuska
Katiuska, 1-night trip
Verified
8/10 Very good
Oct 12, 2019
Lugar agradable, personal poco amigable, habitaciones pequeñas pero limpias
Verified traveler
1-night trip
Verified
2/10 Poor
Oct 7, 2019
Der Mitarbeiter an der Rezeption hat dem Flüchtling, fpr den ich gebucht hatte, trotz Prepaid mit Kreditkarte noch einmal den vollen Zimmerpreis abgenommen.
Verified traveler
1-night trip
Verified
6/10 Good
Sep 30, 2019
Did not like staff coming into room without permission... Times when I was jot fully dressed. Had to call staff and management on this.
Did not like late check ins pass midnight.
Was sleeping and people were coming in at 1:30.
Did not like the opposite sex being added to my squad.
I requested a 6 bed room and received an 8.
Missed 5 hours of sleep due to three men snoring all through the night, from 2am to 7am. I was tired, and did not rest well in preparation for my Berlin 2019 marathon.
Did not like this at all.
The staff at check in told me there would have been 7 females.
This was my first time in a hostel and it was not a good experience.
My last night stay was restful. We were a room of 5 females of various cultures. We were all accommodating to each other in many kind ways.
Verified traveler
3-night trip
Verified
4/10 Fair
Sep 29, 2019
Sehr abgewohnt, etwas neue Farbe an der Wand würde schon sehr viel helfen.
Verified traveler
2-night trip
Verified
4/10 Fair
Sep 18, 2019
keine Nachtruhe möglich
Absolut Nervig wenn Zimmertür laut ins Schloß fällt und das bei staendigem Kommen & Gehen...Nachts
Marcus
Marcus, 1-night trip
Verified
4/10 Fair
Aug 29, 2019
DECEVANT !
Nous sommes arrivées (avec un enfant) vers 10H et on nous a dit de revenir à partir de 14H. Si je n'avais pas ma fille qui habite Berlin, on aurait fait quoi avec nos valises...De plus, la jeune fille à l'accueil, ne savait pas qu'elle devait me donner le double du ticket CB....
Bruits extérieurs, portes qui claquent dans le couloir, chaleur (venir en hiver..) car pas de clim.. Nous étions au 4e. Les oreillers sont mous et la couette est lourde pourtant c'est l'été..
Flott sted å være med familie på, helt sentralt, rent og hyggelig.
Daniela
Daniela, 1-night trip
Verified
6/10 Good
Aug 19, 2019
Location is great. Comfort was good. Very clean.
What i feel that needed an upgrade was the lighting. It was very dim. The corridor is scary at night. The doors closing always makes a loud 'bang' everytime someone come in or out. I can barely sleep.
Siti Nurziana
Siti Nurziana, 3-night trip
Verified
2/10 Poor
Aug 19, 2019
The staff is super rude and unpleasent, would not move my room even after I asked repeatedly. I am a small woman who was travelling on my own only to find that they put me in a room with five middle aged Polish men who continually sexually harassed me. Had to eventually find another hotel to stay in for my own safety. They have also refused to even so much as give me a refund for my pain and suffering.
Skylar
Skylar, 10-night trip
Verified
10/10 Exceptional
Aug 12, 2019
Gute Lage, relativ ruhig, Zimmer wie beschrieben und erwartet