Almar Resort Luxury LGBT Beach Front Experience

Exceptional property.

The staff was kind but very amateur/ unprofessional. I made a reservation for a jacuzzi and I was told that it would take 3 hours to heat it. Then I made the reservation to the next day. When I arrived the jacuzzi was cold and I understood it wasn’t working for a few days. Very disappointing. The room service was also very inefficient and even the front desk person didn’t know much about anything.

Everything was good. The only challenge was the significant amount of noise and dust created by the construction, although I understand that this is temporary and should end in May or June. From what I can see, the place will be amazing when finished. The staff is great and very helpful. In particular, Juan in the lobby is great. He found a our phone that was lost in a cab! Everyone seems to be fully engaged and ready to help. I never got the sense that anyone was rude, aloof, or disinterested, unlike other places that I have stayed in PV. At check in, I was approached about purchasing a time-share. But when I declined, I was not continually pressured. The on-site COVID test is very convenient, even if the price ($50-$60) is double of what is charged at the airport. My room was comfortable and very clean. If I stay there again, I will be sure to request a room that is not too close to the Skybar on the top floor. There is a lot of loud music from the shows in the evening. Overall, this is a nice place with care for fine details.

Hotel is extremely clean and well maintained. The construction was not a big issue and the future garden of Eden and new pool looks amazing for a hotel with so few rooms. Two massages with different results. One good and one just OK. Room and ocean view amazing from room 907. Quesadilla on the roof deck was terrible. Breakfast on roof was great. Lunch and drinks at the beach great! Covid test available on-site for $58. Price was a little high but super convenient.

Excellent friendly service. Alejandro went above and beyond to make the stay better.

Pros - on the beach Cons - upon arrival, bags literally taken out of my hands, escorted to a sitting area and was told to sit x3. Told to wait for a welcome and resort info. Ends up being 15 min time share pitch. Check in time at 3pm. Would not let check in a min early. Room decor lacking places to put clothes. No lights in Kitchen. Terrible lighting in bathroom ( one small can light). Safe non functioning. Microwave non functioning. Only 2 bottles of water provided for entire stay. Can not pre check out. Not aware of massive construction on property when booking stay. Noisy till 7pm daily. E a

Awful experience. Waited for an hour at check in to be told our rooms would still be another hour. After coming back two hours later, one of our rooms was still not ready and this was well past check in time. The staff were un-accommodating, unhelpful, unapologetic and unwilling to offer us any consolation or provide a solution. Our room was right above an outdoor staff break area and we were woken at 3am by staff congregating & talking loudly. Literally had to shout from the balcony to ask them to keep their voices down. Two of our friends were not able to visit us in our room because one forgot their ID. The upstairs roof top restaurant was the slowest and worst service we experienced in all of PV. We have stayed at multiple places in PV and wanted to give this one a try. Every time we passed through the lobby, the front desk staff just seemed to be overwhelmed while being extremely over staffed. Simply not worth it at all. They really don’t accommodate for the gays well. Considering every hotel accommodates for the LGBT community in PV. You are much better off staying at a smaller, more boutique vibe hotel or apartment where the staff can actually, properly attend to you during your stay.

Awesome staff, rooms are always clean. Well maintained .

Most impressive was the staff. The hotel had built in extra methods of billing you for things. One has to pay attention to these. I was told that I had used mini bar items that I did not. Whether it is a staff issue or a hotel procedure, please watch your bill. The staff were excellent, and a pleasure.

Once the constitution is done, and it will be easier to get to the beach club, it will be a really nice place to stay.