Upon arrival, 2 of the window shades were lying on the floor, another was severely tangled, which i fixed because the apartment is surrounded by all glass windows so the shades were important for sleeping! The TV wssnt working (they fixed it the next day), the shower head was loose/warn out and sprayed water all over the bathroom literally! There were only 2 bath towels, detergent for 1 load of laundry and an empty dishwashing liquid container. Whoever was responsible for checking the apartment before the guests arrived did not do their jon.!! Disappointment