4/10 Fair
Dec 28, 2024
Broken window
I was really excited to stay at Hotel Duus. The pictures looks so beautiful and the room had an incredible view. I arrived very late to the hotel. I didn’t realize that the check in was all digital til a very nice lady staying there came out to help me.
The wind was awful and it was hailing so badly. When I got into my room, the door kept banging against the wall. I realized this was because the window in the room was broken. The latch wasn’t attached to the wall. This left my room freezing! There was no way to properly shut my window so there was about 4 fingers of space during this hail storm where cold wind and some water got into my room. Very disappointing- someone should’ve check this before I arrived.
Everything else was good.
Clean and comfortable.
Mary
Mary, 1-night trip
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