This hotel was really hard for check-in. There is only a person for limited hours. If you check-in outside those hours, you have to use an iPad on the street. It made me feel uncomfortable to be entering all my passport info while standing on a street. Also, as an American family, we ran into the issue that it required a PIN to use the credit card to check in -- American credit card companies don't have PINs. Then, despite having international cell service, we couldn't place a call to get help. We just had to wait and bang on the windows for help. The guy came and was helpful, but I'd highly recommend a different approach. Also, the parking situation was horrible -- you pull into a small garage and go up on metal lifts that sound like they are smashing apart as you drive onto them. The garage is very tight, and other guests were not accommodating as we maneuvered. Finally, we were in a family room. It was clean, but there was clear evidence of leaks, and everyone in the room could see through the translucent walls/doors to watch someone use the toilet and shower. It was very clean, and it was in a good location.