2/10
Rude front desk. Booked a 2 day stay. Had to switch rooms TWICE the first night because TV would not work properly. They put me in a king suit which is the same size with less pillows then the Queen room. Thennnn I tried to book a 3rd night and the manager tried to tell me I HAD to pay for a king suit OR leave at 11am and wait til 3pm to switch rooms back to a queen suit. You could tell the manager did not give a S#it about the customers as there was plenty of queen rooms available and we did not even request house keeping at all! AWFUL AWFUL on site customer service. I wish I could rate 0 out of 5 stars! What a shame!
Brad
2 nætur/nátta ferð