10/10
The front desk personnel, especially Yuki & Shiori were exceptionally helpful with our needs, always cheery. This is the reason we give the property 5 stars despite our complaint.
The 1st night, we were too tired & did not see a big yellow stain on the futon when we made bed & put the bedsheets on. After the 4th day cleaning, a big yellow stain on one futon was exposed. It should have been immediately replaced but it was exposed so obviously, we were so disgusted, Yuri removed it right away. The room maids should be instructed to replace dirty furnishing right away.
Miguel
6 nætur/nátta fjölskylduferð