6/10 Gott
4. apríl 2018
Disappointing stay
It was a long walk from the Express train from airport to the hotel. ok 900 m but in the night and with luggage. The room was a total shock. Hard to describe. We were met with a wall of heat, could hardly enter the room. There was a bed right in the middle of the room. No night tables. Behind the bed was a hole in the ground like a large sink with curtains around. It was the shower. Nothing funky or modern feeling - just very strange. It was hard to close the curtain fully and the vinyl floor next to the shower was terrible wet after each shower. Two towels were need to fully dry which we did not always have. We had two nasty falls on the wet floor and my leg still hurts. The toilet was in separate room but the sink also behind the bed. So you had to get out of the toilet to wash hands next to the bed. You had to leave your toiletries on a platform below the sink. The toilet did not flush at all for two days. We got repairman twice and he said there was a problem with shortage of water in the hotel - not with the toilet. The bed was hard and uncomfortable, however the linen was fine as well as towels. Breakfast was good and excellent service. Had room service once and it was good. Hotel is far away from everything but taxis are not expensive. Asian area of town but we felt safe.
We went to reception to complain about room and ask for another one, but we were told it was not possible. The stay was disappointing and we will not to go there again. Not the Radisson standard
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