Experience the warm hospitality of Four Points by Sheraton Ciudad Juárez, where American flavors await at El Sardinero restaurant. Relax by the outdoor pool with sun loungers and umbrellas or unwind on the spacious terrace. Free in-room WiFi and a helpful staff ensure a seamless stay.
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
What's nearby
UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
Paso del Norte Cultural Center - 15 min walk - 1.3 km
Plaza de las Americas - 3 min drive - 1.9 km
Paso del Norte International Bridge - 6 min drive - 6.1 km
American Consulate - 9 min drive - 7.6 km
Getting around
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 21 min drive
El Paso International Airport (ELP) - 26 min drive
El Paso Union Depot - 22 min drive
Free airport drop-off
Restaurants
Great American Steak - 2 min walk
Pollo Feliz Triunfo - 6 min walk
Basilico - 1 min walk
El Alamo - 4 min walk
Tortas Pica - 13 min walk
About this property
Four Points by Sheraton Ciudad Juárez
At Four Points by Sheraton Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can visit the fitness centre for a workout or grab a bite to eat at El Sardinero, which serves American cuisine. Other highlights include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
139 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site carport
DONE
Transfers
Free airport drop-off from 8:00 AM to 5:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Travelling with children
Local/corner shop
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
Communal living room
Fitness centre
An outdoor pool
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Transfer shower
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
45-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Hairdryer
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
El Sardinero – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 150 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez
Frequently asked questions
Does Four Points by Sheraton Ciudad Juárez offer free cancellation for a full refund?
Yes, Four Points by Sheraton Ciudad Juárez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Ciudad Juárez?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Ciudad Juárez?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Ciudad Juárez?
Yes, there's free self parking.
Is an airport shuttle service offered by Four Points by Sheraton Ciudad Juárez?
Yes, a free shuttle to the airport is available from 8:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Four Points by Sheraton Ciudad Juárez?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Four Points by Sheraton Ciudad Juárez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (17-min drive) and Speaking Rock Entertainment Center (17-min drive) are both nearby.
What is there to do at Four Points by Sheraton Ciudad Juárez and nearby?
Four Points by Sheraton Ciudad Juárez has an outdoor pool and a fitness centre.
Are there restaurants at or near Four Points by Sheraton Ciudad Juárez?
Yes, El Sardinero offers American cuisine.
What's the area around Four Points by Sheraton Ciudad Juárez like?
Four Points by Sheraton Ciudad Juárez is a short 20-minute walk from Paso del Norte Cultural Center and 6 minutes' walk from UACJ - Universidad Autónoma de Ciudad Juárez.
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Four Points by Sheraton Ciudad Juárez Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Breakfast
Food
Location
View
Booking
Reviews
10/10 Exceptional
11 Aug 2025
Everything was excelent, the buffet at tha bar was great
Hector
Hector, 2-night trip
10/10 Exceptional
8 Jun 2025
Everything was good I recommend the hotel.
Lluvia
Lluvia, 2-night trip
10/10 Exceptional
3 Jun 2025
Excelent location with all services
Rodrigo
Rodrigo, 4-night trip
10/10 Exceptional
6 Jun 2025
I would stay again
Francisco
Francisco, 1-night trip
10/10 Exceptional
12 Apr 2025
Nice place! Safe, close to many attractions and restaurants
Martin
Martin, 3-night trip
10/10 Exceptional
29 Mar 2025
It was a nice place to get the night
Mayra
Mayra, 1-night trip
10/10 Exceptional
22 Apr 2025
Great lace to stay,
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
31 May 2025
Excellent
Hugo
Hugo, 1-night trip
10/10 Exceptional
17 May 2025
Excellent experience!
Jesus
Jesus, 1-night trip
8/10 Very good
8 Feb 2025
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Susan
Susan, 3-night trip
10/10 Exceptional
5 Jan 2025
Cozy night! Great service!
Great service great hotel!
Victor
Victor, 1-night trip
10/10 Exceptional
19 May 2025
amazing
ROSA
ROSA, 1-night trip
8/10 Very good
26 Apr 2025
Staff was good
Ramon
Ramon, 1-night trip
4/10 Fair
7 Jun 2025
Customer service at front desk not friendly at all will consider staying here again.
Ramon
Ramon, 1-night trip
10/10 Exceptional
2 Feb 2025
Staff in the lobby are very friendly and helpfull
jason
jason, 1-night trip
10/10 Exceptional
7 Jul 2024
Beautiful hotel, great view from rooftop pool & bar! Great restaurants in hotel, I highly recommend this hotel!!
JESSICA
JESSICA, 3-night trip
2/10 Poor
9 Jun 2025
Safety concerns.
Juan
Juan, 1-night trip
10/10 Exceptional
15 Aug 2024
Great place great view
Vanessa
Vanessa, 1-night trip
6/10 Good
7 Sep 2025
Poor costumer service. Front desk staff didn’t let us finish a sentance right away cut us off and said they weren’t in change of late check out until next shift would show up. Called front desk in the middle of the night nobody answered. Rooms are extremely hot!
Verified traveller
1-night trip
10/10 Exceptional
30 Nov 2024
The staff at the hotel were very friendly ,polite and helpful to everyone
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
9 Mar 2025
Very Modern
Very nice. Exactly what we needed.
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
23 Jul 2024
Very beautiful hotel. The views are amazing and the staff is incredible. Definitely recommend!
Erika
Erika, 2-night trip
10/10 Exceptional
9 Sep 2024
Good breakfast
Rodolfo
Rodolfo, 1-night trip
2/10 Poor
8 Jun 2025
Reception was not great needs better customer service was not to impressed with treatment from staff
Ramon
Ramon, 1-night trip
8/10 Very good
20 Oct 2024
I love that there is two restaurants on the property. I wish they had a heated pool.