Communication before our visit was excellent and staff were always helpful. Staff were welcoming on arrival, helping us store our bags (we arrived very early in the morning). Check-in later in the day was efficient and again staff welcoming and interested in our day. The room was clean, comfortable and spacious. We had to leave very early so didn't try breakfast. In terms of position, it's perfect - lots of shops, cafes and bars right outside. As well as a large supermarket (Kronan) about 3 minutes walk away. A number of buses run from just a street away. If you are independent travellers who like to try cafes for breakfast and different restaurants in the evening then I'd highly recommend this hotel. We would definitely stay again.