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Custom House Inn

2.0 star property
City-center motel within walking distance of Mallory Square

Choose dates to view prices

Photo gallery for Custom House Inn

Exterior
Terrace/patio
Sunshine State | Private kitchenette | Mini-fridge, coffee/tea maker, paper towels
Sunshine State | Living area | TV
Citrus Queen | Private kitchenette | Mini-fridge, coffee/tea maker, paper towels
In the heart of Key West, Custom House Inn offers a charming retreat. Enjoy the sun-kissed terrace, connect to in-room WiFi and take advantage of concierge services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Terrace
  • Air conditioning
  • Concierge services
  • Picnic area
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Coffee/tea maker

Room options

View all photos for Chicken Run

Chicken Run | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Chicken Run

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Birds of a Feather

Birds of a Feather | Living area | TV

Birds of a Feather

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Citrus Queen

Citrus Queen | Private kitchenette | Mini-fridge, coffee/tea maker, paper towels

Citrus Queen

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunshine State

Sunshine State | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Sunshine State

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Outdoor pool, sun loungers

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  • Pool
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  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 137 reviews
$246 nightly
The price is $277
Nov 16 - Nov 17
Total with taxes and fees
The Conch House Heritage Inn
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About the neighborhood

Map
124 Duval St, Key West, FL, 33040

What's nearby

  • Duval Street - 1 min walk - 0.2 km
  • Mallory Square - 3 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 14 min walk - 1.2 km
  • Southernmost Point - 3 min drive - 1.7 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 1.7 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive
  • Miami Intl. Airport (MIA) - 128.1 miles/206.1 km

Restaurants

  • ‪Sloppy Joe's Bar - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬1 min walk
  • ‪Key Lime Pie Factory - ‬1 min walk
  • ‪Rick's Bar - ‬1 min walk
  • ‪Bagatelle - ‬1 min walk

About this property

Custom House Inn

Custom House Inn offers a fantastic location, putting you just a 5-minute walk from Duval Street and Mallory Square. Also, Florida Keys Beaches and Ernest Hemingway Home and Museum are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Concierge services
  • Tour/ticket assistance
  • Virtual front desk
  • Romance packages

Facilities

  • Picnic area
  • Terrace
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini-fridge
  • Kitchenette
  • Paper towels

More

  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Custom House Inn Motel
Custom House Inn Key West
Custom House by Brightwild
Custom House Inn Motel Key West

Frequently asked questions

Does Custom House Inn offer free cancellation for a full refund?

Yes, Custom House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Custom House Inn?

Sorry, pets aren't allowed.

Is parking offered on site at Custom House Inn?

Sorry, there's no onsite parking at Custom House Inn.

What are the check-in and check-out times at Custom House Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at Custom House Inn and nearby?

Custom House Inn has a picnic area.

Does Custom House Inn have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a coffee maker.

What's the area around Custom House Inn like?

Custom House Inn is in Key West Historic District, a short 1-minute walk from Duval Street and 4 minutes' walk from Mallory Square.

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Reviews

Custom House Inn Reviews

8.6

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Eco-friendliness

8.4

Property conditions & facilities

Reviews

10/10 Exceptional

Great little oasis right in the heart of it all
Reggie, 2-night trip

10/10 Exceptional

Great location. Close to everything in Old Town. Surprisingly quiet considering all the noise outside. Beautiful, clean and charming inn.
Dennis, 2-night trip

10/10 Exceptional

Custom House

The room was very clean and the location was great!!! Totally recommend!
Sandra, 1-night trip

10/10 Exceptional

It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.
Patricia J., 3-night trip

10/10 Exceptional

excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.
jeff, 2-night trip

10/10 Exceptional

The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!
Maria, 2-night trip

4/10 Fair

Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!
Chelsea, 2-night trip

8/10 Very good

The hotel is right where all the action is on Duvall street. First timers need to prepared to deal with parking challenges. The room would have been perfect for just a couple but all in all served our family of four very well.
Siddharth, 1-night trip

8/10 Very good

Able to check in early which was a plus! The room smelled, like musty/moldy. The room is updated and decorated nice. Location is second to none! Would stay here again in a different room.
Megan, 2-night trip

10/10 Exceptional

Mary A, 1-night trip

4/10 Fair

Custom House

Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here
1-night trip