6/10 Gott
21. mars 2025
Nice hotel, bad service
The person who checked us in was very difficult to work with. We had reserved 2 rooms and I asked if we could get adjoining. She said “no we don’t have adjoining rooms”. It turns out the rooms assigned WERE adjoined, so that was odd. When we got to the rooms they were smaller than i thought I had reserved. We called the front desk and inquired if there was a chance for us to upgrade to the larger rooms. She immediately shut me down saying they were completely booked. Had a hard time trusting her because of the previous interaction, but we stayed in the smaller rooms and it was fine.
One of our rooms was completely out of soap, shampoo and conditioner.
Otherwise the rooms were clean, well appointed and comfy. However not sure if we would stay again due to the difficult person at the front desk.
Brooke
Brooke, 1 nætur/nátta fjölskylduferð
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