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Musa del Carmen By BoutiqueApartments MX

3.0 star property
Apartment with 2 outdoor pools, near Playa del Carmen Main Beach

Choose dates to view prices

Musa del Carmen By BoutiqueApartments MX features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. Apartments feature kitchens and LED TVs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (6)

  • 16 smoke-free apartments
  • Housekeeping (on request)
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Blackout drapes/curtains
  • LED TV
  • Free self parking
  • 2 outdoor pools
$90 nightly
The total price is $111
May 17 - May 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

LED TV

Deluxe Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Elite Apartment

Elite Apartment | Living area | LED TV

Elite Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Design Apartment

Design Apartment | Living area | LED TV

Design Apartment

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Private kitchen | Full-size fridge, microwave, toaster, blender

Comfort Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Gallery Apartment

Gallery Apartment | Individually decorated, laptop workspace, blackout drapes, free WiFi

Gallery Apartment

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (02)

LED TV

Apartment (02)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Apartment (07)

Apartment (07) | Individually decorated, laptop workspace, blackout drapes, free WiFi

Apartment (07)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment (08)

Apartment (08) | Individually decorated, laptop workspace, blackout drapes, free WiFi

Apartment (08)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, Balcony, Ocean View

Deluxe Apartment, Balcony, Ocean View | Terrace/patio

Deluxe Apartment, Balcony, Ocean View

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Rooftop terrace
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Downtown Playa del Carmen
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,985 reviews
$46 nightly
The price is $59
Jun 3 - Jun 4
Total with taxes and fees
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About the neighborhood

Map
15 Avenida Sur Centro, Playa del Carmen, QROO, 77713

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Paseo del Carmen - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Central Square - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km

Restaurants

  • ‪Carl’s jr Playa - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pollos El Pechugon - ‬4 min walk
  • ‪La Coronela - ‬3 min walk
  • ‪Burger Playa - ‬3 min walk

About this property

Musa del Carmen By BoutiqueApartments MX

Musa del Carmen By BoutiqueApartments MX features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. Apartments feature kitchens and LED TVs.

At a glance

DONE

Property size

    • 16 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free covered onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Blender

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Hair dryer (on request)
  • Towels provided
  • Soap

Entertainment

  • LED TV

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Blackout drapes/curtains
  • 24-hour front desk

Location highlights

  • Near the boardwalk/promenade
  • Near the airport
  • In the entertainment district
  • Near outlet shopping

Things to do

  • Windsurfing nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 rooms
  • 5 floors
  • 1 building
  • Built in 2023
  • Individually decorated

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Musa del Carmen By BoutiqueApartments MX Apartment

Musa del Carmen By BoutiqueApartments MX Playa del Carmen

Frequently asked questions

Does Musa del Carmen By BoutiqueApartments MX offer free cancellation for a full refund?

Yes, Musa del Carmen By BoutiqueApartments MX does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Musa del Carmen By BoutiqueApartments MX?

Yes, there are 2 outdoor pools.

Are pets allowed at Musa del Carmen By BoutiqueApartments MX?

Sorry, pets aren't allowed.

Is parking offered on site at Musa del Carmen By BoutiqueApartments MX?

Yes, there's free self parking.

What are the check-in and check-out times at Musa del Carmen By BoutiqueApartments MX?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at Musa del Carmen By BoutiqueApartments MX and nearby?

Have fun with nearby activities like fishing and windsurfing. Musa del Carmen By BoutiqueApartments MX also has 2 outdoor pools.

Does Musa del Carmen By BoutiqueApartments MX have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and cookware.

What's the area around Musa del Carmen By BoutiqueApartments MX like?

Musa del Carmen By BoutiqueApartments MX is a short 7-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida.

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Reviews

Musa del Carmen By BoutiqueApartments MX Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

My stay at this property was amazing! It’s just a few blocks from the beach, and the hosts were incredibly accommodating and friendly. They responded promptly to any questions we had. My family and I especially enjoyed the pool and the variety of amenities. We were very happy with our stay and would definitely book again!
Delsi, 2-night trip
Verified

8/10 Very good

Our unit delivered as promised, maybe a towel or dish cloth more . Very friendly and helpful front desk staff
Marlin Clinton, 14-night trip
Verified

8/10 Very good

The apartment is very nice, comfortable and at a good price. It is a quiet area even though it is close to Fifth Avenue. The building staff is very friendly. 3 things that could be improved: Bad smell in the bathroom pipes, the towels were worn and torn, and there was not enough toilet paper.
Stephanie D., 3-night trip
Verified

8/10 Very good

Our stay was very nice. The only negative was having to clean prior to leaving and having a group wake us up at 1:30 in the morning having a loud coversation in the courtyard.
Claudia, 2-night trip
Verified

2/10 Poor

The location is great, close to the beach and shops. Unfortunately, that’s the only positive. At the very beginning of our stay, the elevator stopped working. When we checked in, there was no hot water, and the towels had holes in them. The next day the hot water was fixed, but the day after that all water disappeared completely — both hot and cold — throughout the entire building. There was no possibility to use the toilet, wash hands, or shower. When we asked when the water would be restored, the staff could not give any answer. This situation lasted for three days, and we were forced to look for new accommodation. At the end of our vacation, we met other guests who were still staying there, and they told us that water was only available on a scheduled basis. The staff suggested using water from the pool to use the toilets; however, one pool is located on the ground floor and the other on the 6th floor.
Bogdan, 10-night trip
Verified

8/10 Very good

Great service. Place clean but needs a deep clean. Microwave need to be situated somewhere else. Safe needs to be fixed. Rug has to go. No need in a warm place like Playa. It would be better if the occupier can create their own entry code. Also, you should provide free access to the main entrance. Thank you!
Diego, 19-night trip
Verified

4/10 Fair

Our room had no bathing towels and no blankets for the bed. Only towels for the pools. It did have most kitchen items. There were stains on the couch and it was dirty. You could see through the loose poorly fitted front door knob.. There was nice friendly staff and security at the front door and it is only a few blocks away from 5th Avenue and the beach. Also a convince store in the corner of the building. Overall i give this a 2.8 rating
Harold, 2-night trip
Verified

4/10 Fair

The apartment was great, good size and walking distance to the beach and Quinta Ave. However, I’m generally not one to complain and I’ve lived here in Mexico before so I know there can be issues with power etc. but when I arrived the elevator was not working and I was told it was just for that night. So I carried my all bags upstairs myself, no offer to help from the people working. I got to the room and the blinds are down and broken so I couldn’t roll them up and the toilet didn’t flush properly. (They did send someone quickly the next day to fix it after I complained so that was nice) Then I went to leave around 9pm to get groceries and was informed that “when I get back there will be no power in the common areas and no water in my unit from 10pm- 8am but only for today” Long story short after 4 days “today” never came and after 4 days of no elevator, no power on the stairs and hallways after 10pm and no water every night to shower or flush the toilet I left. Expedia was amazing at switching me to another hotel where the stay was really great.
Taryn, 9-night trip
Verified

4/10 Fair

Beautiful property if maintenance was kept up. Black mold growing on the walls in the bathroom and storage room, fingerprints, dirt runs, and food spots on the walls from guests before. Kiled several alive cocaroches running in the room. Housekeeping does not clean dirt off the walls. Pools need better maintenance. Stove keep shutting off every few min. The unit was stripped yo bare minimum, i requested sheets for sofa, blankets, coffeemaker, pool towels, amenities fir 3rd guest all one week before arriving, was assured by host it will be in my room but non of that was in my room. I was texting next 3 days to get things that was supposed to be in the room and by request. Very frustrated. Very disappointed, tried calling but they do not speak English, could not get sheets or blankets to sleep untill next day. No coffeemaker for 2 days, not enough kitchen plates, cups, one knife that was completely broken. Skillet tfall completely burned, impossible to cook, because it burns everything. Was begging for towels for 3 days. Never got bath towel for 3rd guest.
Damaged walls, light around bathroom mirror only 25 percent working
Damaged wals with smashed bugs on walls
Fingerprints from guest before
Black mold growing on walls
Yelena, 7-night trip
Verified

8/10 Very good

Bel appartement, propre. Lit confortable. À distance de marche du traversier pour Cozumel, près du Chedraui et de la cinquième avenue. À 5 minutes de marche pour les autobus Ado. À noter qu’en février les spa et piscine du complexe sont plutôt frais car ils ne sont pas chauffés. Peu de baigneurs, l’eau de la mer était plus chaude.
Bernadette, 14-night trip
Verified

8/10 Very good

La habitacion y el personal
Marcos, 9-night trip
Verified

6/10 Good

Bueno la estufa no funciona y nos dejaron 36 horas sin agua en las tuberías por una falla en la red eléctrica del edificio dejaron de funcionar las bombas.
Beto, 5-night trip
Verified

6/10 Good

Considero que Musa del Carmen tiene potencial para ser GENIAL, pero destacan varios detalles a mejorar en el Gallery Apartment (que fue la habitación que escogí con altas expeectativas). Puntos clave de mejora: Seguridad: La cerradura de la puerta se percibe débil y la habitación carece de Smart Lock, a diferencia de otras al caminar por el pasillo. Cocina: El refrigerador presentaba olor a comida. Se sugiere añadir una freidora de aire. El jabón o la esponja para fregar platos tenía un olor desagradable. Baño: La trampa de malos olores estaba mal posicionada, causando que el olor regresara por el lavamanos (no se pudo reparar debido al horario de mantenimiento). Además, la tapa del inodoro estaba floja y el dispensador de jabón de baño no funcionaba. Recámara: La pared necesitaba retoque de pintura donde estaba el AC anterior. Las patas de la cama son un riesgo de golpe recurrente. No trae duvet ni colcha la cama. Solo una sabana sencilla. La cortina solo puede estar toda abierta o todo cerrada. Son cortinas tipo roller, que presentan daños que al colocar la cortina a media asta, se deja caer sola hasta el suelo. La ubicación es MUY BUENA! A pasos de TODO! El personal MUY ATENTO y MUY AMABLES TODOS LOS TURNOS. Cuenta con estacionamientos que aunque angostos, respetando los espacios, caben bien. Nunca estacione afuera en 6 noches y TE DAN TARJETA Se aprecia la lavadora (aunque requiere limpieza!). Repito: El Condo presenta oportunidades para ser ESPECTACULAR.
Eduardo, 6-night trip
Verified

10/10 Exceptional

Me gustó mucho mi estadía en esta propiedad, todo muy limpio, trato amable y mucha tranquilidad. Cerca de la 5ta Av a una cuadra. Recomendable
Karina Kristell, 3-night trip
Verified

10/10 Exceptional

Excelente todo, muy buena experiencia y el departamento está increible
Omar Daniel, 1-night trip
Verified

10/10 Exceptional

Todo súper accesible
Miguel, 2-night trip
Verified

10/10 Exceptional

Excelente 👌 lugar.
Emanuel, 1-night trip
Verified

4/10 Fair

El descanso no es bueno

Mi estancia fue por 13 dias, lamentablemente no pude hacer la cancelación anticipada de la reservacion. El descanso en el lugar no fue agradable, ya que el colchon de la cama esta en malas condiciones, al igual que las almohadas, por lo que molesta bastante dormir ahi y el descanso no es apropiado. Solo nos brindaron un par de toallas, y hay que considerar llevar todo los articulos de limpieza ya que no hay papel, jabon, ni lo necesario para poder hacer limpieza (como escoba y trapeador). El departamento esta en buen estado, lo rescatable del lugar son las albercas que se encuentran en el ultimo piso.
Elizabeth Sarai, 13-night trip
Verified

8/10 Very good

La propiedad está muy bien ubicada y en una zona segura, cuenta con recepción 24 hrs, solo la comunicación con el anfitrión fue complicado, no nos asignaron las instrucciones del acceso y fue complicado comunicarnos con ellos. Otro detalle fue que al llegar al departamento olía mucho a drenaje.
Carlos, 5-night trip
Verified

2/10 Poor

Cette hébergement est mal représenté . Nous étions 3 adultes. Nous avions juste deux serviette , pas de grille pas , pas de casserole, pas aucun linge à vaisselle . J’avais déjà avise que j’aurais besoin de drap et d’oreiller pour le divan lit, ils ont rien fait j’ai du aller acheter des draps couvertures et oreillers pour ma fille . Fausse représentation il disait grand divan lit jumeau , ma fille de 17 ans avait les pieds qui dépassait du lit nous avons été obligé de mettre une chaise au bout . J’ai texter expédia et aucun retour de leur part et l’hôtel me dit qu’il peut rien faire . Je le recommande pas du tout
Nathalie, 7-night trip
Verified

4/10 Fair

Rogerio, 6-night trip
Verified

8/10 Very good

Miguel Angel, 8-night trip
Verified

10/10 Exceptional

JULIO CESAR, 1-night trip
Verified

8/10 Very good

FRANCELIZE, 11-night trip