Ocean Allure Costa Mujeres - Adults Only - All Inclusive

5.0 stjörnu gististaður
Orlofsstaður á ströndinni í Costa Mujeres, með 8 veitingastöðum og 5 útilaugum

Veldu dagsetningar til að sjá verð

Ocean Allure Costa Mujeres - Adults Only - All Inclusive er frábær valkostur þegar þú vilt slappa af á ströndinni og njóta þess sem Costa Mujeres hefur upp á að bjóða. Þeir sem vilja slaka á geta farið í nudd, en á staðnum eru jafnframt 5 útilaugar og hægfara vatnsbraut fyrir vindsængur þannig að næg tækifæri gefast til að busla. Svæðið skartar 8 veitingastöðum og 2 sundlaugarbörum þannig að næg tækifæri eru til að gera vel við sig í mat og drykk. Meðal annarra þæginda á þessum orlofsstað fyrir vandláta eru 10 barir/setustofur, líkamsræktaraðstaða og verönd.

Umsagnir

8,8 af 10
Frábært

Vinsæl aðstaða

  • Laug
  • Ókeypis morgunverður
  • Heilsulind
  • Ókeypis bílastæði
  • Ókeypis þráðlaust net
  • Veitingastaður

Meginaðstaða (12)

  • Þrif daglega
  • Á ströndinni
  • 8 veitingastaðir og 2 sundlaugarbarir
  • 10 barir/setustofur
  • 5 útilaugar og hægfara vatnsbraut fyrir vindsængur
  • Líkamsræktaraðstaða
  • Herbergisþjónusta
  • Kaffihús
  • Heilsulindarþjónusta
  • Ráðstefnumiðstöð
  • Fundarherbergi
  • Verönd

Vertu eins og heima hjá þér (6)

  • Einkabaðherbergi
  • Garður
  • Verönd
  • Dagleg þrif
  • Myrkratjöld/-gardínur
  • Lyfta
Núverandi verð er 69.474 kr.
inniheldur skatta og gjöld
26. jan. - 27. jan.

Herbergisval

Síur í boði fyrir herbergi
Sýni 8 af 8 herbergjum

Junior-svíta - útsýni yfir garð

9,8 af 10
Stórkostlegt
(6 umsagnir)

Meginkostir

Loftkæling
Fríir drykkir á míníbar
Myrkvunargluggatjöld
Loftvifta
Aðskilið svefnherbergi
Baðsloppar
Einkabaðherbergi
Hárblásari
  • 53 fermetrar
  • 1 svefnherbergi
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Junior-svíta - útsýni yfir sundlaug

Meginkostir

Loftkæling
Fríir drykkir á míníbar
Myrkvunargluggatjöld
Loftvifta
Aðskilið svefnherbergi
Baðsloppar
Einkabaðherbergi
Hárblásari
  • 53 fermetrar
  • 1 svefnherbergi
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Junior-svíta - sjávarsýn

Meginkostir

Loftkæling
Fríir drykkir á míníbar
Myrkvunargluggatjöld
Loftvifta
Aðskilið svefnherbergi
Baðsloppar
Einkabaðherbergi
Hárblásari
  • 53 fermetrar
  • 1 svefnherbergi
  • Útsýni yfir hafið
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Swim Up Junior Suite

Meginkostir

Loftkæling
Fríir drykkir á míníbar
Myrkvunargluggatjöld
Loftvifta
Aðskilið svefnherbergi
Baðsloppar
Einkabaðherbergi
Hárblásari
  • 53 fermetrar
  • 1 svefnherbergi
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Privilege Junior Suite

10,0 af 10
Stórkostlegt
(1 umsögn)

Meginkostir

Loftkæling
Aðgangur að Club-stofu
Fríir drykkir á míníbar
Val um kodda
Úrvalsrúmföt
Aðskilið svefnherbergi
Loftvifta
Myrkvunargluggatjöld
  • 60 fermetrar
  • 1 svefnherbergi
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Privilege Junior Suite Sea View

Meginkostir

Loftkæling
Aðgangur að Club-stofu
Fríir drykkir á míníbar
Val um kodda
Úrvalsrúmföt
Aðskilið svefnherbergi
Loftvifta
Myrkvunargluggatjöld
  • 60 fermetrar
  • 1 svefnherbergi
  • Útsýni yfir hafið
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Privilege Swim Up Junior

Meginkostir

Loftkæling
Aðgangur að Club-stofu
Fríir drykkir á míníbar
Val um kodda
Úrvalsrúmföt
Loftvifta
Myrkvunargluggatjöld
Baðsloppar
  • 60 fermetrar
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður) EÐA 2 einbreið rúm og 1 svefnsófi (tvíbreiður)

Privilege Master Suite Ocean Front

10,0 af 10
Stórkostlegt
(1 umsögn)

Meginkostir

Aðskilin borðstofa
Loftkæling
Aðgangur að Club-stofu
Fríir drykkir á míníbar
Val um kodda
Úrvalsrúmföt
Aðskilið svefnherbergi
Loftvifta
  • 108 fermetrar
  • 1 svefnherbergi
  • Útsýni yfir hafið
  • Pláss fyrir 4
  • 1 stórt tvíbreitt rúm og 1 svefnsófi (tvíbreiður)

Svipaðir gististaðir

Mod logo
Skráðu þig inn til að sjá gjaldgenga afslætti og ávinninga. Meiri ávinningur fyrir meiri ævintýri!

Um hverfið

Kort
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Hvað er í nágrenninu?

  • Playa Mujeres Golf Club (golfklúbbur) - 7 mín. akstur - 6.4 km
  • Playa Mujeres - 10 mín. akstur - 7.8 km
  • Punta Sam ferjuhöfnin - 12 mín. akstur - 10.2 km
  • Punta Sam-ströndin - 12 mín. akstur - 10.2 km
  • El Meco fornminjasvæðið - 15 mín. akstur - 13.1 km

Samgöngur

  • Cancun, Quintana Roo (CUN-Cancun alþj.) - 50 mín. akstur

Veitingastaðir

  • ‪So Cal Gourmet Food Emporium - ‬15 mín. ganga
  • ‪Grand Caribe - ‬19 mín. ganga
  • ‪Kulinarium Riu Latino - ‬4 mín. akstur
  • ‪Velvet - ‬4 mín. akstur
  • ‪The Shores Restaurant - ‬15 mín. ganga

Um þennan gististað

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Ocean Allure Costa Mujeres - Adults Only - All Inclusive er frábær valkostur þegar þú vilt slappa af á ströndinni og njóta þess sem Costa Mujeres hefur upp á að bjóða. Þeir sem vilja slaka á geta farið í nudd, en á staðnum eru jafnframt 5 útilaugar og hægfara vatnsbraut fyrir vindsængur þannig að næg tækifæri gefast til að busla. Svæðið skartar 8 veitingastöðum og 2 sundlaugarbörum þannig að næg tækifæri eru til að gera vel við sig í mat og drykk. Meðal annarra þæginda á þessum orlofsstað fyrir vandláta eru 10 barir/setustofur, líkamsræktaraðstaða og verönd.

Allt innifalið

Þessi orlofsstaður er með öllu inniföldu. Matur og drykkur á staðnum er innifalinn í herbergisverðinu (einhverjar takmarkanir gætu verið til staðar).

Þjórfé og skattar

Þjórfé er innifalið og tekið er við viðbótar þjórfé, en gestum er í sjálfsvald sett hvort þeir reiði slíkt fram.

Matur og drykkur

Allar máltíðir af hlaðborði og matseðli, ásamt snarli, eru innifaldar

Tómstundir á landi

Líkamsræktaraðstaða

Tímar/kennslustundir/leikir

Þolfimi

Yfirlit

DONE

Stærð hótels

    • 599 herbergi
DONE

Koma/brottför

    • Innritun hefst: kl. 15:00. Innritun lýkur: kl. 23:00
    • Lágmarksaldur við innritun - 18
    • Útritunartími er á hádegi
DONE

Sérstakar innritunarleiðbeiningar

    • Móttökustarfsfólk mun taka á móti gestum við komu á gististaðinn
    • Engin innritun er í boði eftir venjulegan opnunartíma á þessum gististað.
    • Upplýsingar sem koma frá gististaðnum gætu verið þýddar með sjálfvirkum þýðingarhugbúnaði
DONE

Krafist við innritun

    • Kreditkort, debetkort eða innborgun með reiðufé er nauðsynleg fyrir tilfallandi gjöld
    • Sýna gæti þurft skilríki með mynd, útgefin af yfirvöldum
    • Lágmarksaldur gesta er 18
    • Lágmarksaldur við innritun er 18
DONE

Gæludýr

    • Engin gæludýr eða þjónustudýr leyfð
WIFI

Internet

    • Ókeypis þráðlaust internet í almennum rýmum
    • Ókeypis þráðlaust internet á herbergjum (hraði: 50+ Mbps)
LOCAL_PARKING

Bílastæði

    • Ókeypis bílastæði með þjónustu á staðnum
    • Takmörkuð bílastæði á staðnum í bílastæðaþjónustu
DONE

Aðrar upplýsingar

    • Afmörkuð reykingasvæði
    • Aðeins fyrir fullorðna

Aðstaða/þjónusta gististaðar

Matur og drykkur

  • Ókeypis morgunverðarhlaðborð daglega kl. 07:00–kl. 11:00
  • 8 veitingastaðir
  • 10 barir/setustofur
  • 2 sundlaugarbarir
  • Kaffihús
  • Kaffi/te í almennu rými
  • Herbergisþjónusta (á ákveðnum tímum)

Áhugavert að gera

  • Á ströndinni
  • Leikfimitímar
  • Pilates-tímar
  • Keilusalur
  • Kvöldskemmtanir

Fyrir viðskiptaferðalanga

  • Fundarherbergi
  • Ráðstefnumiðstöð

Þjónusta

  • Móttaka opin allan sólarhringinn
  • Þjónusta gestastjóra
  • Aðstoð við miða-/ferðakaup
  • Fatahreinsun/þvottaþjónusta
  • Hárgreiðslustofa
  • Farangursgeymsla
  • Fjöltyngt starfsfólk
  • Strandskálar (aukagjald)
  • Sólhlífar
  • Rómantísk pakkatilboð

Aðstaða

  • Byggt 2024
  • Hraðbanki/bankaþjónusta
  • Öryggishólf í móttöku
  • Garður
  • Verönd
  • Píanó
  • Líkamsræktaraðstaða
  • 5 útilaugar
  • Hönnunarbúðir á staðnum
  • Heilsulindarþjónusta
  • Hægfara vatnsbraut fyrir vindsængur
  • Afþreyingarsvæði utanhúss

Aðgengi

  • Lyfta
  • Aðgengi fyrir hjólastóla
  • Móttaka gestastjóra með hjólastólaaðgengi
  • Ferðaleið að lyftu aðgengileg fyrir hjólastóla
  • Rampur við aðalinngang
  • Vel lýst leið að inngangi

Aðstaða á herbergi

Þægindi

  • Sjálfvirk hitastýring
  • Vifta í lofti
  • Ókeypis drykkir á míníbar
  • Baðsloppar og inniskór

Sofðu rótt

  • Myrkratjöld/-gardínur
  • Rúmföt í boði

Fyrir útlitið

  • Einkabaðherbergi
  • Baðker eða sturta
  • Sápa og sjampó
  • Hárblásari
  • Handklæði
  • Salernispappír

Vertu í sambandi

  • Skrifborð
  • Ókeypis þráðlaust net (50+ Mbps gagnahraði)
  • Ókeypis innanbæjarsímtöl
  • Straumbreytar/hleðslutæki

Matur og drykkur

  • Ókeypis vatn á flöskum

Meira

  • Þrif daglega
  • Öryggishólf á herbergjum
  • Aðgangur um gang utandyra

Sérkostir

Heilsulind

Gestir geta dekrað við sig með því að nýta heilsulindarþjónustuna á svæðinu. Á meðal þjónustu er nudd.

Veitingar

Corales Buffet - veitingastaður með hlaðborði á staðnum.
Sakura Teppanyaki - þemabundið veitingahús á staðnum. Opið daglega
La Locanda - þemabundið veitingahús á staðnum. Opið daglega
Margarita - þemabundið veitingahús á staðnum. Opið daglega
Steak House - steikhús á staðnum. Opið daglega

Gjöld og reglur

Sundlaugar, heilsulind og líkamsrækt (ef við á)

  • Heilsulind er í boði gegn pöntun, sem hægt er að framkvæma með því að hafa samband við gististaðinn fyrir komu í númerinu í bókunarstaðfestingunni.

Reglur

Þessi gististaður er undir stjórn atvinnugestgjafa. Að bjóða upp á gistingu er hluti af starfi hans, rekstri og aðalfagi.
Þessi gististaður er með útisvæði á borð við svalir, verandir eða palla sem henta mögulega ekki börnum. Ef þú hefur áhyggjur mælum við með að þú hafir samband við gististaðinn fyrir komu til að staðfesta að þau geti boðið þér upp á hentugt herbergi.
Þessi gististaður tekur við kreditkortum og reiðufé.
Samþykkt kreditkort: Visa, Mastercard, American Express
Ef þú afbókar bókunina muntu þurfa að hlíta afbókunarskilyrðum gestgjafans. Í samræmi við reglugerðir ESB um neytendarétt eru bókunarþjónustur gististaða ekki háðar rétti til að hætta við.

Líka þekkt sem

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Algengar spurningar

Er Ocean Allure Costa Mujeres - Adults Only - All Inclusive með sundlaug?

Já, staðurinn er með 5 útilaugar.

Leyfir Ocean Allure Costa Mujeres - Adults Only - All Inclusive gæludýr?

Því miður, hvorki gæludýr né þjónustudýr eru leyfð.

Býður Ocean Allure Costa Mujeres - Adults Only - All Inclusive upp á bílastæði á staðnum?

Já, boðið er upp á ókeypis bílastæði með þjónustu. Bílastæði gætu verið takmörkuð.

Hvaða innritunar- og útritunartíma er Ocean Allure Costa Mujeres - Adults Only - All Inclusive með?

Innritunartími hefst: kl. 15:00. Innritunartíma lýkur: kl. 23:00. Útritunartími er á hádegi.

Er Ocean Allure Costa Mujeres - Adults Only - All Inclusive með spilavíti á staðnum?

Nei. Þessi orlofsstaður er ekki með spilavíti, en PlayCity spilavíti (20 mín. akstur) og Royal Yak Casino og Sports Book (spilavíti og veðbanki) (21 mín. akstur) eru í nágrenninu.

Hvað er hægt að gera á gististaðnum og í nágrenninu þegar maður dvelur á Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Meðal annarrar aðstöðu sem Ocean Allure Costa Mujeres - Adults Only - All Inclusive býður upp á eru fitness-tímar, keilusalur og Pilates-tímar. Þessi orlofsstaður er með 5 útilaugar sem þú getur tekið til kostanna auk þess sem hann er líka með 2 sundlaugarbörum og 10 börum. Ocean Allure Costa Mujeres - Adults Only - All Inclusive er þar að auki með líkamsræktaraðstöðu og heilsulindarþjónustu, auk þess sem gististaðurinn er með garði.

Eru veitingastaðir á Ocean Allure Costa Mujeres - Adults Only - All Inclusive eða í nágrenninu?

Já, það eru 8 veitingastaðir á staðnum.

Umsagnir

Ocean Allure Costa Mujeres - Adults Only - All Inclusive - umsagnir

8,8

Frábært

9,6

Hreinlæti

9,0

Þjónusta

9,6

Starfsfólk og þjónusta

9,6

Umhverfisvernd

9,2

Ástand gististaðar og aðstöðu

Umsagnir

4/10 Sæmilegt

.
Ericka, 4 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
William, 3 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Ana Veronica, 3 nætur/nátta fjölskylduferð
Sannreynd umsögn gests af Expedia

8/10 Mjög gott

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Steve, 1 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Risa, 5 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

6/10 Gott

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Rocío del Carmen, 4 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

6/10 Gott

Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….
Sasa, 5 nætur/nátta fjölskylduferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Katarzyna Sandra, 4 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Hugo Antonio, 7 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Tara, 7 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Eddie, 4 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

8/10 Mjög gott

We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Eigrdas, 5 nætur/nátta ferð með vinum
Sannreynd umsögn gests af Expedia

8/10 Mjög gott

High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Janvil, 6 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.
Mariam, 3 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

8/10 Mjög gott

We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.
Justin David, 5 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
Adilene, 5 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

6/10 Gott

The room was dusty because of next door was under repair, they welcome note was not my name
Flora D, 5 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

This resort is brand new and beautiful. The staff is friendly and helpful.
Ursula, 9 nætur/nátta ferð
Sannreynd umsögn gests af CheapTickets

10/10 Stórkostlegt

great place
Marco, 3 nætur/nátta ferð
Sannreynd umsögn gests af Expedia

6/10 Gott

Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.
Gregory, 6 nætur/nátta fjölskylduferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Large and clean room , amazing beach , excellent hotel , I recommend 100%
EMILIO O, 4 nætur/nátta fjölskylduferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Great, beautiful new resort. Staff and service was excellent. Lots of diverse dining options. Plenty of space at pools and on the beach. Good level of activities and entertainment. We heard some guests having problems with getting reservations at a couple of the more popular restaurants, but that was not an issue as we had a Privilege room where we could make reservations for the week ahead of time. Also, restaurants seemed to have room at the earlier seating (6:30 or before).
Ryan Jonathan, 7 nætur/nátta fjölskylduferð
Sannreynd umsögn gests af Expedia

4/10 Sæmilegt

- [ ] Bug in room - [ ] Warm mini bar, was not stocked when we arrived - [ ] Paint overspray and sheet rock mud on floors - [ ] Swim up pool is cold - [ ] Bag was not at room when we got there - [ ] Mixed messages on when things are open - [ ] Night food - [ ] Nachos were nasty and had no guac - they were out - [ ] Multiple bars had no straws or limes - [ ] Turkey sandwich was okay but had barely any meat - [ ] Cheesecake was bad - [ ] Disco/dance area of sports bar had no dj or music - [ ] Butler has not contacted us and are unable to properly make reservations due to system only recognizing one guest. - [ ] Unable to choose a time for dinner reservation, just auto puts 6pm
Cameron George, 3 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

10/10 Stórkostlegt

Stayed 4 nights upgraded to Privilege status. I recommend. The food was good, great customer service, comfortable bed. The beach was just OK. Definitely will revisit!
Sybil, 4 nætur/nátta rómantísk ferð
Sannreynd umsögn gests af Expedia

6/10 Gott

They need to improve on service, quality of food, hospitality, and more.
Lori, 5 nætur/nátta ferð með vinum
Sannreynd umsögn gests af Expedia