Super-friendly staff, and the place is spotless. The pool is gorgeous, and you won’t find much at this price point in Santorini that feels clean, comfortable, safe, and QUIET.
Downsides are mentioned in the other reviews — the beds are really hard, but we weren’t staying long.
Also it’s close enough to Fira town but just far enough that if you have anyone with limited mobility, small children, etc it’s a bit too far (20 minutes at a slow pace and includes a couple climbs) … and you’ll be pressured to take the hotel-provided car service (not a legal taxi) that’s €15 to go one way to the main square of Fira (a five-minute drive).
That will add up quickly, but If you’re renting a car maybe that’s not an issue.
There aren’t any shops within a quick walk, but to make up for that there is an inexpensive mini bar with some drinks and snacks (about €2.20 for soft drinks).
We did feel a little pushed to book activities or order food through the hotel, but that’s Santorini.
There was coffee in the room and a coffee maker, but no breakfast was provided… unless it was some pre-packaged, convenience-store type croissants we saw, but assumed they were part of the mini bar offerings.
Again, not a big deal to us, but to some, getting breakfast in Santorini is a big thing.
Overall clean, safe, quiet value for a very expensive island. We’d return if in Santorini again.