Checked in late to find my mattress was not only filthy with large stains & loose hairs, but smaller stains consistent with the presence of bedbugs. I took a photo of this horror show of a mattress & showed the late night staff, saying I did not want to sleep in that bed. They told me they wouldn't want to sleep in it either & that there were no other rooms available. They told me I should speak to the manager when he arrives in the morning about a refund. As it was late & I didn't want to walk around all night, I tried to sleep on the floor to avoid the bed & possible bugs. The floor was hard, the room was freezing and I couldn't stop worrying about bringing bedbugs home so I slept for about 20 minutes. When I spoke to the manager, he told me that their rule is only to issue a refund if I have any bites; the fact that they have a bedbug refund rule indicates to me that this is a regular issue. Another hotel guest noted that many recent reviews mention bedbugs; the manager said "you should always read the reviews before booking". How's about just not having bedbugs at your hotel so I don't need to read all the reviews to know to avoid it? Also lots of leaks from pipes in the common area. Despite all of the bedbug reviews elsewhere, somehow there are none on this site so let me be the one to tell you if you are reading this - take the manager's own advice, go read the other reviews and DO NOT book this hotel. It looks cool & would be fun if it was clean, but sadly it is NOT.