8/10
The gentleman that was working when I stopped to see if I could check in was nice. But the man that was here and actually checked me in around 3:40, Jake was so attentive! Helped me out was all about service and was all
around welcoming! When I came back to Hotel around 12:40 the night clerk was condescending when I didn’t quite get how to open the night door. When I went down later to ask if he had a spoon first while he was on the computer and ignored me for a while so I didn’t say anything and then he looked at me, stood and looked at me like what do you want didn’t say anything I said do you have a spoon and he said yeah and handed it to me and I said what’s your name he answered-I didn’t understand him. I said excuse me what did you say your name is. Arrogant and a turn off!
Thanks flor asking!
Kristi Wilson
Kristi
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