Keflavík Micro Suites

Not a suite. It was a small cramped, clutterd, uncomfortable room. No place to put suitcases. We put one on the floor under the TV and had to be careful not to hit the TV. The other we put on the floor by the little refrigerator. There was a lamp on each night stand by the bed and 6 lights in the ceiling which was way more than enough to light the small room. There was a floor lamp with a lamp shade that stuck way in the couple feet between a night stand and the little refrigerator on the floor. We had to dodge the floor lamp to get to the refrigerator and after we put our other suitcase there it was impossible to get to the refrigerator. There was absolutely no need for the floor lamp and it made the small room even smaller. There were no chairs in the room so that made it more uncomfortable. If you sat on the toilet you would bang your knees on the sink. Not sure where they got the pictures out front that spoke of luxury. Our room was nothing like the picture on the sign and there was no food or luxury there.

Small room but had a little fridge, a very comfortable bed and an awesome rainfall showerhead!

Everything was good except we weren’t provided the WiFi password in advance.

The hotel has no receptionist and access to the building is via a coded key-press system for each room. Unfortunately no information on room numbers nor on key codes was provided when booking the room via the web-site. Fortunately a cleaner happened to be on-site and was able to find our room number and the access code to the relevant key-press. Once keys were obtained, the room and its facilities were fine. The visitor brochure in the room gave all manner of information but no mention of the key-press system nor of access codes nor how keys should be left/returned at the end of the stay. So, keys were left in the room door. Room numbers and key codes must be mentioned and provided during the booking process. A mere booking confirmation code is useless without human assistance.

Lost my cellphone. I was unable to contact anyone. Did not stay for the night. Went to another hotel for the night. There should be a phone on the premises to be able to call someone for assistance.