99 countries and 100s of hostels here. Reading reviews, I cannot understand people giving 10 or 9 points, this is at best a very average place and not at all any upper class hostel. I will give some suggestions on how to improve.
The checkin is via some machine at the entrance. At opening, it will form a queue. An employee will stand there and guide guests through a quite time consuming process typing in all data. In a normal hostel, this employee could check in all the guests in the queue in 1/3 of the time.
Wifi is the slowest I have experienced since a beach hostel in Mexico 2010 on 56kbps dial up modem. Absolutely ridiculous. Not even during the day when everyone is out touristing its faster.
If you get a lower bunk bed you will not be able to sit up in it. Its very low distance to upper bed.
Lockers: for some reason they have numbered lockers and in my room there were lockers at the back and in the middle. Beds near the door may have locker at the furthest location, which is illogical. Also, lockers are placed right next to some beds, so guests will need to fiddle with padlocks 20 cm from someones face if they sleep. In a normal hostel, the bed nearest would be attached to this locker to make it more comfortable for all guests.
There was only one coffee/tea cup in kitchen. No tea spoons. It would also have benefitted with coffee/tea included.
Few charging points in room, although there is a USB-A at bed. However, this doesnt suit everything you want to plug in.
