Host mixed up the reservation with someone else, resulting in me not having the code to enter for 30 minutes under the rain, followed by two guests showing up at my room on day 1 and day 2 + maintenance showing up also thinking I checked out even though I still had two more nights booked. Host was not helpful in resolving the issue, but agreed to cancel the remaining nights without penalty when asked by hotels.com. Coffee cups in the room were not clean. Curtain was missing loops and sagging. Chairs were stained. Window frame is broken and does not close tight. Shared bathroom was clean. Overall, quiet place, near downtown. The pictures of the room do not represent the very basic state of the room.