To start off, work was being done in the hallway, fire alarm went off when we were only in our room for a few minutes. After investigating at the front desk, it was due to vacuuming by staff in the hall. That staff member we saw when exiting the room, did not speak English, tried to indicate that it was "ok", to be sure, we continued to the front desk downstairs. I thought the breakfast eggs were powdered, horrible. The English muffins was half hard and stuck together. Food needs work! Left without eating the second morning. The pillows were way too plump, gave me a neck ache. They were all the same thickness and firmness unlike other hotels which usually have different ones to choose. Definitely will not be back again. Disappointed.