Citadines Ramblas Barcelona

Great location. Everything else was ok. This wasn’t like a full service hotel, seemed more like renting a room. People at front desk were never very helpful. I felt like I was intruding whenever I asked a question. Nothing major, I just didn’t feel like I was a welcomed guest. The room was ok, beautiful view from 9th floor overlooking the city.

Very uncomfortable beds. Loud. Can't open the windows because of all the smoke and noise from the outside. Unfriendly concierge. Arrived at 12:15 after a 24 hr trip to get to Barcelona and reception person would not check us in till 3pm (official check in time). Very uninspiring breakfast choices. Front staff is not that friendly - saw several reception staff over the few days we stayed there and I don't think a single one of them was observed smiling once (this is a huge contrast to what I'm used to in North America). Not a great experience. Stayed with Citadines in France, and was satisfied with them previously. Would not stay here ever again.

Great hotel. Excellent location. My second time at this hotel and will book again in the future for my next stay in Barcelona. Staff was friendly and helpful. Great room and updated bathroom. Beds were not comfortable which was my only complaint

AC was turned off for the week with no prior notice and staff were not helpful Bed was hard and uncomfortable Broken tiles in the bathroom

Clean room, spacious, and located at ramblas. Have coin laundry and dryer at basement. Room only get clean once a week. (Eventhough at hotel.com, it advertised room cleaned daily) but still able to swap towels at the reception.