Hotel Monegal

The only good thing was the location. The rest is very poor. Old and needs a major renovation .

Very basic and unadorned accomodation but in a very convenient place. Emailed ahead to say I was vegan, and was delighted that a real effort was made to provide non-dairy milk, vegan biscuits and vegan potato 'omelette' for my breakfast.

AC was a portable unit and not so good at cooling. Hotel was in most convenient location. Make sure you get a street view with balcony.

Great location, friendly and helpful staff.

I arrived late on May 15, Nouria was mainly in charge of my checking in, she was very cooperative & nice to upgrade me to a bigger room cause the single bed room I booked by mistake had no window to the outside. They have no central system AC for aeration. Let me describe to you my room: - mattress old, I could feel the metal, I had to ask for extra pillows to put underneath me. - shower handle was broken and they never fixed it. Even when I had “Do not disturb” sign the cleaning staff still start cleaning rooms very close to my room at 8 am making noise. I did let the front desk know and they managed to not start cleaning the rooms that are close to me. Location of hotel is central. On Friday night I came back to my room with a friend, I was very surprised by Albert’s rude remark concerning my friend staying over at my room. He said it twice that my friend can not sleep over at my room cause I booked a single bed even though he knows I got upgraded by Nouria to a double single bed. So disrespectful. Anyway my friend was not gonna sleep over. This hotel count who goes up and down. They ask you for your key when you leave the hotel. They ask each person coming in questions and lock door claiming it is for our security. It felt like a hostel or prison. Emailed manage so they offered a free breakfast. Insects found in my room, killed 4 took a pic and showed Nouria she was defensive and told me I keep complaining since I arrived. They sprayed my room. #badhotel